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Posted

Hi,

 

I have installed ESET Endpoint Antivirus version 5.0.2214.4

 

after some time my computer starts, egui.exe will start to process at 100% of CPU usage.

 

It will freeze my PC and can not work with any application.

 

I have attached some screen shots of this issue.

 

Image 1 - post-2162-0-73201200-1383531950_thumb.jpg

Image 2 - post-2162-0-39455600-1383531947_thumb.jpg

 

Please help.

 

Thanks.

  • Administrators
Posted

Please download Procdump from here and extract it to your disk. When you observe egui.exe spiking cpu, run "procdump -ma ekrn" to generate an application memory dump. Then compress the dump, upload it to a safe location and PM me the download link.

Posted

Hi,

 

I sent a PM to you.

 

Thanks.

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