Melkhior 1 Posted August 23, 2017 Posted August 23, 2017 Hi, My ESET license has recently expired, and until the store I buy it from gets my license, they provided me with a trial license temporarily. Issue is, that Windows 10 still thinks my ESET license is about to expire, and keeps bugging me with notifications every time I boot my PC. This issue can be seen here: Is there any fix to this? Would really appreciate it.
ESET Moderators Peter Randziak 1,186 Posted August 23, 2017 ESET Moderators Posted August 23, 2017 Hello Melkhior, please share your license ID from your installed ESET Internet Security to check. Regards, P.R.
Melkhior 1 Posted August 23, 2017 Author Posted August 23, 2017 (edited) Hi Peter, Do you mean the activation key they gave me? Anyhow: Edited August 23, 2017 by Melkhior
ESET Moderators Peter Randziak 1,186 Posted August 23, 2017 ESET Moderators Posted August 23, 2017 Hello Melkhior, go back to the main menu of the Help and support section and select the Details for Customer Care. There will be your License ID shown. Regards, P.R.
ESET Moderators Peter Randziak 1,186 Posted August 23, 2017 ESET Moderators Posted August 23, 2017 Hello Melkhior, strange it seems that the license is O.K. Can you please try to reactivate the product with the license and restart the system to see if it helps? Regards, P.R.
ESET Moderators Peter Randziak 1,186 Posted August 24, 2017 ESET Moderators Posted August 24, 2017 Hello, so please create a set of logs with ESET log collector as described in this KB article http://support.eset.sk/kb3466/?viewlocale=en_US and send me the output via private message to check. Regards, P.R.
Melkhior 1 Posted August 24, 2017 Author Posted August 24, 2017 Hi Peter, I have messaged it to you. I also got my full license today, and after activating it, the issue still persists. Thanks, Ron
Melkhior 1 Posted August 30, 2017 Author Posted August 30, 2017 It automagically fixed itself. This can be closed now.
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