gaapplied 0 Posted June 18, 2017 Share Posted June 18, 2017 I am not able to add additional files to the file exclusion. It is greyed out. Once I go into the settings and click on override policy, I am able to add files/folders to the exclusion list but as soon as the override policy option is deactivated, the files that I added are gone. I am logged in with an administrator account. Version: eset File security 6 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted June 18, 2017 Administrators Share Posted June 18, 2017 You can control a particular setting (exclusions) either via a policy or by user. Policy overriding is only temporary. There's a chance that this will be improved in ERA / Endpoint v7 but I can't confirm it now. Link to comment Share on other sites More sharing options...
gaapplied 0 Posted June 18, 2017 Author Share Posted June 18, 2017 Can you provide instructions or link on how to change It via policy? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted June 19, 2017 ESET Staff Share Posted June 19, 2017 Basically, you have to go do "ADMIN" section in ERA, menu item "POLICIES" and then create a "NEW POLICY" for "ESET FILE SECURITY FOR WINDOWS V6". There under "ANTIVIRUS" is part for "exclusions". You can exclude threats by path, or by name. When excluding by name, you have to add @NAME= before the actually reported threat name. Link to comment Share on other sites More sharing options...
Recommended Posts