alexroz 2 Posted June 8, 2017 Share Posted June 8, 2017 Is it any RSS feed or even regular web page with last ESET Alerts and new or updated KB articles similar to hxxp://support.eset.com/news/ Or where can I see all hxxp://support.eset.com/alert****/ and hxxp://support.eset.com/kb****/ in chronological order? Link to comment Share on other sites More sharing options...
alexroz 2 Posted June 8, 2017 Author Share Posted June 8, 2017 (edited) I have just found one hxxp://support.eset.com/en_EN/browse/ but there is no corresponding RSS feed. hxxp://support.eset.com/en_EN/browse/?segment=business for business. Edited June 8, 2017 by alexroz Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted June 8, 2017 ESET Moderators Share Posted June 8, 2017 We are working on a newsletter similar to the News and Customer Advisory channels (see below) for Alerts and KB Articles, but those are a little trickier to implement. The main issue is, every time an edit to an article is made, it will show up in the RSS feed, and we make a lot everyday. This is a project that I'm actively working on though and I know that it would be useful. My idea was to create a limited/manual feed for major changes to content and then send a newsletter out on a schedule (maybe a survey of how often people would like to receive the email, once a week, once a month, etc.). http://support-feed.eset.com/news http://support-feed.eset.com/advisories Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted June 9, 2017 ESET Moderators Share Posted June 9, 2017 An update, to myself...with the publishing of the Alert today, I thought about this more today and I don't see any reason to delay the Alert channel newsletter. So I've begun work today to implement that so users can opt-in to receive immediate email newsletter when a new Alert is published. Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted June 21, 2017 ESET Moderators Share Posted June 21, 2017 Just FYI, the original post for the support newsletter is here https://forum.eset.com/topic/10251-introducing-the-eset-knowledgebase-support-news-newsletter/ I just wanted to reiterate here that we do send out this newsletter for important items, such as the Endpoint products hotfix today. We currently have 373 subscribers who receive the newsletter and we recently ran a survey regarding its efficacy and we received very positive feedback, so I recommend that if you're interested is this topic, to subscribe to the News and Customer Advisories newsletters, with the Alerts newsletter forthcoming. Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted June 28, 2017 ESET Moderators Share Posted June 28, 2017 KB Alerts newsletter is created see Link to comment Share on other sites More sharing options...
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