ESET Security Forum

Introducing the ESET Knowledgebase Support News Newsletter

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Hi everyone, in response to requests for more communication about product releases and other topics we have created an opt-in email Newsletter for Knowledgebase Support News channel.

 

The Support News channel is used to post content on some of the following topics:

  • New product releases (home and business)—product changelog, overview of features, Known Issues and support resources
  • ESET support/sales office closures—for example, holidays, known upcoming system outages, etc.

We have successfully tested the functionality and now want to extend this communication channel to those on this Forum.

 

Use the following URL to subscribe to the ESET Knowledgebase Support News Newsletter:

 

https://feed.press/e/mailverify?feed_id=esetkb_news_en

 

If you have any issues or comments, feel free to reply to this topic. So far we are averaging about 6 a month, so your inbox won't be significantly impacted.

 

Below is an example (screenshot of the email) of a recent Newsletter that was delivered:
 

post-6799-0-55842000-1480627932_thumb.png

 

 

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This should be helpful for many people. Good idea!

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I just wanted to reiterate here that we do send out this newsletter for important items, such as the Endpoint products hotfix today. We currently have 373 subscribers who receive the newsletter. We recently ran a survey regarding its efficacy and we received very positive feedback, so I recommend that if you're interested is this topic, to subscribe to the News and Customer Advisories newsletters, with the Alerts newsletter forthcoming.

You can subscribe directly using the URL https://feed.press/e/mailverify?feed_id=esetkb_news_en or from the ESET News KB page http://support.eset.com/news/.

On 12/1/2016 at 1:33 PM, ESET Security Forum said:

Hi everyone, in response to requests for more communication about product releases and other topics we have created an opt-in email Newsletter for Knowledgebase Support News channel.

 

The Support News channel is used to post content on some of the following topics:

  • New product releases (home and business)—product changelog, overview of features, Known Issues and support resources
  • ESET support/sales office closures—for example, holidays, known upcoming system outages, etc.

We have successfully tested the functionality and now want to extend this communication channel to those on this Forum.

 

Use the following URL to subscribe to the ESET Knowledgebase Support News Newsletter:

 

https://feed.press/e/mailverify?feed_id=esetkb_news_en

 

If you have any issues or comments, feel free to reply to this topic. So far we are averaging about 6 a month, so your inbox won't be significantly impacted.

 

Below is an example (screenshot of the email) of a recent Newsletter that was delivered:
 

post-6799-0-55842000-1480627932_thumb.png

 

 

 

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KB Alerts newsletter is created see 

 

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