XR219 2 Posted March 29, 2017 Share Posted March 29, 2017 Hi All, we have just upgraded to 6.5 from 6.4 on ESET Security for Windows Servers. ERA agent and ERA are also running 6.5. ERA is now showing every server as critical because "Anti Phishing protection is non-functional" Anti Phishing is enabled on an ERA policy, as is Web access protection. Has anyone a suggestions to ether disable the critical alert or make the anti phishing functional. Many thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted March 29, 2017 Administrators Share Posted March 29, 2017 Please collect logs with ESET Log Collector as per the KB in my signature and send me the generated archive via a pm. If too big to attach, upload it to a safe location and pm me a download link. Also posting a screen shot of the Protection status window from the client could shed more light. Link to comment Share on other sites More sharing options...
Mike_the_Admin 0 Posted March 30, 2017 Share Posted March 30, 2017 Has anything been resolved on this issue of the Anti-Phishing module showing as Non-Functional? I upgraded a couple days ago and it pushed out to 99% just fine, but I have 2 devices that I cannot get it to work, even after multiple attempts to uninstall and reinstall. I have uploaded a copy of the logs from one of the devices. Thanks in advance for the assistance. eea_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted March 30, 2017 Administrators Share Posted March 30, 2017 You have protocol filtering disabled. As a result, the computer is exposed to Internet-borne threats and other protection features that depend on it will not work. Namely HTTP(S)/IMAP(S)/POP3(S) scanning and Web Control. Link to comment Share on other sites More sharing options...
Finzsoft 0 Posted March 30, 2017 Share Posted March 30, 2017 Hi Marcos I am having the same issue and application protocol filtering is enabled. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted March 30, 2017 Administrators Share Posted March 30, 2017 5 minutes ago, Finzsoft said: I am having the same issue and application protocol filtering is enabled. Do you also have http scanning enabled? Link to comment Share on other sites More sharing options...
Finzsoft 0 Posted March 30, 2017 Share Posted March 30, 2017 10 minutes ago, Marcos said: Do you also have http scanning enabled? Ahhh, missed a tick. Perfect, thank you sir Link to comment Share on other sites More sharing options...
XR219 2 Posted March 31, 2017 Author Share Posted March 31, 2017 Hi Marcos, Thanks for your help the other day, all working well now. Link to comment Share on other sites More sharing options...
Recommended Posts