ESEt file security: scan doesn't work with ERA

[earxtacy 0]

hi

i have a ERA console with dozen of linux boses with File security.

the scan shedule or not doesn't work on all linux (redhat, centos, debian..)

with the same error:

2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <MODULES> GetSerializedLog failed, Error: #18004
2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <CONNECTOR_MODULE> Publish task update state, task.id 38, state 'error'
2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <SESSION> Handle scan log failed 43

i already upgraded ERA, or reinstall the EFS.

And i change the interval to 20 minutes.

Any help will be greatly appreciated

thanks

[earxtacy 0]

i put sone debugging and i'v got this error

2017-02-24 09:19:58 Debug: ERAG1ClientConnector [Thread 7f7a17ff7700]: <QUARANTINE> Fileserver not available, upload canceled.

thanks