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earxtacy

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About earxtacy

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  1. as i read in the doc: "" no quarantine is an option ? thanks
  2. hi everyone ! the virus is not in quarantine. My server are on linux (debian, redhat) i did schedule scan or on demand scan. For the policies: I have "quarantine" in « Preload library access control » checked. And in « On-demand computer scan » i try all the type of cleaning. Thanks for the help
  3. what is the risk to for prerelease update by default ? as i have all agent under the same "Policies" Microsoft and linux. thanks
  4. here, min for the product Module (18) Version: 1578 (20170203) is that good ?
  5. where did i check the version of the component ? thanks
  6. hi michal it is eleven days i work with the support with no solution i will give them the information
  7. i put sone debugging and i'v got this error 2017-02-24 09:19:58 Debug: ERAG1ClientConnector [Thread 7f7a17ff7700]: <QUARANTINE> Fileserver not available, upload canceled. thanks
  8. hi i have a ERA console with dozen of linux boses with File security. the scan shedule or not doesn't work on all linux (redhat, centos, debian..) with the same error: 2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <MODULES> GetSerializedLog failed, Error: #18004 2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <CONNECTOR_MODULE> Publish task update state, task.id 38, state 'error' 2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <SESSION> Handle scan log failed 43 i already upgraded ERA, or reinstall the EFS. And i change the interval to 20 minutes. Any help will be greatly appreciated thanks
  9. hi i have a ERA console with dozen of linux boses with File security. the scan shedule or not doesn't work on all linux (redhat, centos, debian..) with the same error: 2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <MODULES> GetSerializedLog failed, Error: #18004 2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <CONNECTOR_MODULE> Publish task update state, task.id 38, state 'error' 2017-02-23 13:15:34 Error: ERAG1ClientConnector [Thread 7f1b4a7ec700]: <SESSION> Handle scan log failed 43 i already upgraded ERA, or reinstall the EFS. And i change the interval to 20 minutes. Any help will be greatly appreciated thanks
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