I created a role and it's not working

[122dragon122 0]

Good morning

 

I created a rule to block category (Porn)

 

and it's not working

 

I used instructions on your website

 

what should I do to make it work

[Marcos 4,351]

Please provide step-by-step instructions how you performed the test. Do you have SSL/TLS scanning enabled? What product / version and operating system do you use?

[GCG 5]

Did you also enable web access protection and web control?   

hxxp://help.eset.com/ees/6/en-US/idh_config_web.htm

hxxp://help.eset.com/ees/6/en-US/idh_config_epfw_scan_http.htm

hxxp://help.eset.com/ees/6/en-US/idh_config_epfw_scan_http_address_list.htm

hxxp://help.eset.com/ees/6/en-US/idh_config_parental_rule_edit_dlg.htm

If not I would turn both of them on and try your test again. 

If it still doesn't work, I would change the level of logging to Diagnostic and also enable advance (debug) logging logging so that you can capture what is exactly happening and see how ESET is handling your rule and web site traffic

hxxp://help.eset.com/ees/6/en-US/idh_logfilter_find.htm

hxxp://help.eset.com/ees/6/en-US/idh_config_diagnostics.htm

hxxp://help.eset.com/ees/6/en-US/logging.htm

hxxp://help.eset.com/ees/6/en-US/solving_problems_advanced_pcap_logging.htm

hxxp://help.eset.com/ees/6/en-US/idh_config_epfw_advanced_settings.htm

hxxp://help.eset.com/ees/6/en-US/idh_config_alert.htm

hxxp://help.eset.com/ees/6/en-US/idh_config_diagnostics.htm

 

[122dragon122 0]

windows 7 64bit

ESET Endpoint Security

about the test (just tried to open one of the websites that should be blocked , it's works and opens , so the role not working)

I enabled  SSL/TLS scanning as you asked (one of the browsers were working when I did this), after that I turn it of as there were no difference , but after this step I faced problem with websites , websites not loading , or takes a long time to open.