122dragon122 0 Posted February 2, 2017 Share Posted February 2, 2017 Good morning I created a rule to block category (Porn) and it's not working I used instructions on your website what should I do to make it work Link to comment Share on other sites More sharing options...
Administrators Marcos 4,926 Posted February 2, 2017 Administrators Share Posted February 2, 2017 Please provide step-by-step instructions how you performed the test. Do you have SSL/TLS scanning enabled? What product / version and operating system do you use? Link to comment Share on other sites More sharing options...
GCG 5 Posted February 2, 2017 Share Posted February 2, 2017 Did you also enable web access protection and web control? hxxp://help.eset.com/ees/6/en-US/idh_config_web.htm hxxp://help.eset.com/ees/6/en-US/idh_config_epfw_scan_http.htm hxxp://help.eset.com/ees/6/en-US/idh_config_epfw_scan_http_address_list.htm hxxp://help.eset.com/ees/6/en-US/idh_config_parental_rule_edit_dlg.htm If not I would turn both of them on and try your test again. If it still doesn't work, I would change the level of logging to Diagnostic and also enable advance (debug) logging logging so that you can capture what is exactly happening and see how ESET is handling your rule and web site traffic hxxp://help.eset.com/ees/6/en-US/idh_logfilter_find.htm hxxp://help.eset.com/ees/6/en-US/idh_config_diagnostics.htm hxxp://help.eset.com/ees/6/en-US/logging.htm hxxp://help.eset.com/ees/6/en-US/solving_problems_advanced_pcap_logging.htm hxxp://help.eset.com/ees/6/en-US/idh_config_epfw_advanced_settings.htm hxxp://help.eset.com/ees/6/en-US/idh_config_alert.htm hxxp://help.eset.com/ees/6/en-US/idh_config_diagnostics.htm Link to comment Share on other sites More sharing options...
122dragon122 0 Posted February 6, 2017 Author Share Posted February 6, 2017 windows 7 64bit ESET Endpoint Security about the test (just tried to open one of the websites that should be blocked , it's works and opens , so the role not working) I enabled SSL/TLS scanning as you asked (one of the browsers were working when I did this), after that I turn it of as there were no difference , but after this step I faced problem with websites , websites not loading , or takes a long time to open. Link to comment Share on other sites More sharing options...
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