All in one installer still need activation

[macros 1]

Hello,

 

Our customer have problem with all in one installer.

1. it only can download 32bit version. when download 64bit stuck at 25% then network time out

2. after install 32bit version, it still need activation.

ESET Remote Administrator (Server), Version 6.4.295.0
ESET Remote Administrator (Web Console), Version 6.4.281.0
ESET Endpoint Seccurity version 6.4.2014.0

how to solvee this problem?

Thank you,