The issue of the banking & payment feature in Chinese version online banking

[youzi 0]

In the Industrial and Commercial Bank of China official website, for instance, when you click the link of personal banking in Chinese interface, the banking payment protection function will start automatically. Here is the Chinese interface website link，hxxp://www.icbc.com.cn/icbc/. But when you input the verification code in login interface, the characters displayed in the input field are not the ones you input actually. In the interface of English version website of this bank, when you click the link of personal banking, the protection function will not be activated. So the issue mentioned above will not occur. The verification code can be displayed correctly. Here is the English interface website link, hxxp://www.icbc.com.cn/ICBC/EN/default.htm.

I ever fed back the issue in August 2015. I think the issue should have been solved long ago. Perhaps because of my awful English level, I can’t explain the issue clearly and can’t make the technician understand me.

The issue of the banking & payment feature in Chinese version online banking.zip

[itman 1,698]

What version of Eset Smart Security are you using?

[Marcos 5,125]

Also did you report the issue to your local ESET customer care? It's something that needs to be looked at by devs and thus it needs to be tracked properly by customer care.

[youzi 0]

6 hours ago, Marcos said:

Also did you report the issue to your local ESET customer care? It's something that needs to be looked at by devs and thus it needs to be tracked properly by customer care.

yes I did, but they haven't made any reaction up to now.

[youzi 0]

11 hours ago, itman said:

What version of Eset Smart Security are you using?

this issue had already existed since the edition with banking & payment feature was first released. and now the version installed on my computer is 10.0.386.