[Block Mobile Hotspot]

We also need this.

[Windows devices Remote Wiping]

We try lock device from Eset Protect connsole with Eset Fulldisk Encryption enable. Block FDE login password.

And now this laptop cannot boot

[Multiple License for Eset Protect Cloud]

Hello,

We have 2 different license, 1 for Eset Protect Entry and other for Eset Protect Enterprise. For now using Eset Protect on-prem

What if we move to Eset Protect Cloud. Is it can manage with single console or we will have 2 console for each license?

Thank you,

[Windows devices Remote Wiping]

Hi,

I think Eset doesn't have that kind of product

Maybe you can try use Eset Enddpoint Encryption with full disk encryption enable. It's not wiping but lock disk with encryption.
Just delete user from console, so user cannot use existing password for login. I haven't tried it, but it seems possible CMIIW.

[ESET Endpoint products compatibility issue with Azure Code Signing (ACS) program]

20 hours ago, thae said:

There's no KB for 1903, only for 2004 and upwards. You have to update your Windows 10.

 

19 hours ago, redhot4400 said:

Hello @santoso

Best way to update till now for windows OS. Because ACZ SU top on some previous update and ACS SU also eliminate by upper update. So it's too difficult to apply exact update.

Thank you guys

Best regards,

[ESET Endpoint products compatibility issue with Azure Code Signing (ACS) program]

hello,

i want to ask about this topic

we have windows 10 version 1903, when we want to install "KB5005611" it says The update is not applicable to your computer

Download from this link
https://www.catalog.update.microsoft.com/Search.aspx?q=KB5005611

This is the right patch we need for windows 10 1903 for Azure Code Signing issue?

Thank for help,
Regards,

[HIPS Not Functional]

2 hours ago, Marcos said:

You have probably a hacked version of Windows 7 installed which identifies itself as SP3.

Change HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Windows\CSDVersion to 0x100 and reboot the machine.

Hello,

i will try it

Thank you,

[HIPS Not Functional]

31 minutes ago, Marcos said:

Please provide logs collected with ESET Log Collector for a start.

Hello,

Here te log

Thank you,

ees_logs.zip

[HIPS Not Functional]

Hello,

we have windows 7 with Eset Endpoint Security 9.1 installed but  with status ESET Host Intrusion Prevention System (HIPS) is non-functional

reinstall Eset not work, also we try to uninstall with Eset uninstaller but problem persist

how to solved this?

Thank you,

[Apache & Open ssl vulnerability]

Hello,

sorry for late reply, problem solved with migrate to ESET Bridge which have open ssl version 1.1.1.20

Thank you,

On 9/11/2023 at 4:41 PM, Peter Randziak said:

Hello,

just to add to what Marcos replied.

The Apache HTTP proxy has been replaced by the ESET Bridge, we recommend to migrate to it.

The latest version of the is 2.4.56.64

Many of the vulnerabilities reported are not valid for the features, we have enabled / use.

 

[Apache & Open ssl vulnerability]

On 9/7/2023 at 3:56 PM, Peter Randziak said:

Hello @santoso,

in the first place we would need the ID of the vulnerability reported 🙂 

Peter

Here result from Nessus scanner.

 

[Apache & Open ssl vulnerability]

Hello,

we have open Eset protect server to internet, and when scan with Nessus we found that apache & openssl have vulnerability.
Eset protect version 9.0

is upgrade to Eset protect 10 will solved the problem?

Thank you,

[Offline Update]

Thank you Marcos.

[Offline Update]

Hello,

Is it possible to update Eset Internet Security that not have internet connection with ESET Bridge installed on pc that have internet connection?

Thank you,

[What happen when license expired]

Thank you Kieran

Kind regards,

[What happen when license expired]

Hello,

I want to know what happen when Eset endpoint encryption with full disk ecryption enable and then license expired?

Will it still have password protected when user start pc?

Or it will be no password to login.

Or it still have password protected, but newest file will not encrypt so it can be open in another pc with HDD docking for example?

Thank you,

[Apache HTTP Proxy]

I recommend that you migrate to ESET Bridge.

[Can't dwonload ESET Shared Local Cache]

This product is terminated.

https://support-eol.eset.com/en/policy_business/product_tables.html

[Update Endpoint to Http Proxy via Internet]

Thank you Marcos,

[Agent cant connect to Eset Protect]

Hello,

We have problem with agent cant connect to Eset Protect after install with all-in-one installer, we need to restart era.service then agent can connect to server.

Eset Protect install on linux ubuntu server 20.04

How this is happen, and how to solved?

status log from client

 

trace log from server
 

Quote

2023-01-18 06:56:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:56:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:57:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:58:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 06:59:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:00:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:01:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:02:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:03:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:30 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:40 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:04:50 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:05:00 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:05:10 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']
2023-01-18 07:05:20 Error: NetworkModule [Thread 7fa3fc4c6700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']

Thank you,

[Update Endpoint to Http Proxy via Internet]

Anyone can help?

[Invalid uninstall code]

On 11/28/2022 at 1:45 PM, Nightowl said:

I think you have a mis-understandment here , it is not asking for CD-KEY of some kind , that's how I understood from the screenshot , it's asking for a Password that was set to protect ESET from being tampered with or uninstalled

Your system Administrator has done this or the person who maintains the PC

EDIT : I don't know how the Uninstall Code looks like , might look like a CD-KEY , I never worked with ESET Encyrption

But here is more instructions : https://support.eset.com/en/kb7617-using-managed-uninstall-in-eset-endpoint-encryption

Hello Nightowl,

Thank you, folow the instruction and finally can uninstall it

Thank you,

On 11/28/2022 at 3:58 PM, Kstainton said:

Hi @santoso,

If you are following the steps that Nightowl has suggested with the KB they provided and are still running into issue, would you be able to Private Message me and I shall attempt to assist you with this.

Thank you,

Kieran

Hello Kieran,

It solved with Nightowl suggested link.

Regards,

[Update Endpoint to Http Proxy via Internet]

On 12/23/2022 at 5:37 PM, Marcos said:

Please carry on as follows:

1. Enable advanced logging under Help and support -> Technical support
2. Run update to reproduce the issue
3. Stop logging
4. Collect logs with ESET Log Collector and upload the generated archive here.

Hello Marcos,

Here the log, https://drive.google.com/file/d/127q14ZbRm3f4q_PK9dYjJ1sBrVS0MLrq/view?usp=sharing

Thank you for help

[Update Endpoint to Http Proxy via Internet]

Hello,

 

We have ESET Protect 9, and want to set laptop user can update to http proxy via internet

We pointing ESET Protect server to our sub domain and allow incoming port 3128 from internet

Check from internet in browser and looks work.

In endpoint setup update Connection through a proxy server but failed.

it says, Download interrupted

What should we check to make this work.

Thank you,

[Invalid uninstall code]

Hello,

I want to uinstall Eset Endpoint Encryption bu uninstall code not working.

What should i do?

Thank You,