[ESET vs Trendmicro deep security]

12 minutes ago, peteyt said:

I believe its against the forum rules to compare with other AVs. Each AV has their own advantage. Best thing to do would be to test them

I'm sorry if i made mistake

we have prospective customer use that competitor product and we want switch with Eset Product
but i'm not sure what Eset bundle product to offer to them.

today, i start trial their product.

6 minutes ago, Marcos said:

I'm not familiar with the mentioned competitive solution but from what I've read, ESET does not provide virtual patching and vulnerability scanning (yet).

At https://www.eset.com/int/about/technology/ you can read more about proprietary ESET technology for malware detection and prevention. We also offer an EDR/XDR solution ESET Inspect for monitoring operations carried out on machines in the network and automatically taking an action defined by particular detection rules. For a complete overview of our business and enterprise solutions, please visit https://www.eset.com/us/business/mdr-protection-bundle/.

 

thank you Marcos.

[ESET vs Trendmicro deep security]

Hello,

I dont know where to ask this.

Is there Eset product bundle can compare to Trendmicro deep security?

Thank you,

[Failed install EFS on Debian 10]

On 9/16/2022 at 2:48 PM, kurco said:

Hi santoso,

It looks like you are missing official repositories in your apt sources. Unmet dependencies from yours output are downloaded from official debian repositories. Please check you apt sources file ("/etc/apt/sources.list") or sources directory ("/etc/apt/sources.list.d/"),  at least these repositories needs to be defined there:

 

deb hxxp://deb.debian.org/debian buster main
deb-src hxxp://deb.debian.org/debian buster main

deb hxxp://security.debian.org/debian-security buster/updates main contrib
deb-src hxxp://security.debian.org/debian-security buster/updates main contrib

deb hxxp://deb.debian.org/debian/ buster-updates main contrib
deb-src hxxp://deb.debian.org/debian/ buster-updates main contrib

 

Thank you Kurco,

I change repository and ot work great.

Best regards,

[Failed install EFS on Debian 10]

Hi, i try to install EFS on Debian 10 but stuck in dependency

 

Extracting:
efs-9.0.461.0.x86_64.deb

Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'efs' instead of './efs-9.0.461.0.x86_64.deb'
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 efs : Depends: libelf-dev but it is not installable or
                libelf-devel but it is not installable or
                elfutils-libelf-devel but it is not installable
E: Unable to correct problems, you have held broken packages.
Error during package installation, exiting

how to solved this problem.

thank you

[Hardware requirement for client]

Hello,

I want to know what hardware requirement for client like processor, RAM and avalabile hardisk?

i check https://help.eset.com/eei/1.6/en-US/hardware_requirements.html

there is only for server

 

Thank you

[Parental Control Easy to Bypass]

Thank you Marcos,

I just sent ticket.

[Parental Control Easy to Bypass]

Hello,

My child can easyly bypass parental control for limited apps by pressing cancel, then press recent apps and clear recent apps. After that he can open all limited time app.

Is it misconfigure setting? And how to prevent this?

Device: redmi note 9 pro.

Thank you,

[Forgot email login Eset Bussiness Account]

Hi,

What shoud i do when forgot email for login to EBA

Thank you,

[JS/Agent.OZD trojan]

Thank you Marcos

[JS/Agent.OZD trojan]

hello,

 

I browsing this web https://restabessmg.jateng.polri.go.id/libas/

Eset found threat JS/Agent.OZD trojan

Try to scan url with virustotal but Eset says it clean
https://www.virustotal.com/gui/url/5e0297a004ded5fdfd67a690776433a92df2f01c1ee647d8b3f6273972656088?nocache=1

Is this website compromised or it is false alarm?

 

Thank you

[How to set new apps as time-limited]

Hello,

How to set new apps that my child install from google play automatically set as time-limited without block google play apps?

Every time he install apps, by default it set to unlimited-time.

Thank you,

[license is exceeded by 30 hosts]

Good day,

Youbcah check via eba.eset.com

[View computers with active license]

Hello,

Have you try Eset Bussinees Account?
eba.eset.com

 

[What happen when lisence expired]

Hello,

 

When lisence expired, what will happen to endpoint

Is it still protect the computer from viruses?

is feature like device control and web control still running?

 

Thank you,

[Real Trojan or False Positif]

18 hours ago, Marcos said:

I've submitted the file to samples[at]eset.com to get it checked. I'll let you know when I hear back about the result.

Thank you.

 

14 hours ago, itman said:

Also, I don't use Edge but I did open it to see if I could duplicate this issue. Other than it appears to have recently updated, I did not receive any Eset detection. Ditto for a second opening of Edge. Now I do use uBlock Origin on Edge , so it is possible it is blocking the source of this Javascript detection on the Edge home (default one) page.

i install it, but Eset still detect.

8 hours ago, kermit80 said:

looks like an extension. I would  reset the browser and check if the detection still occurs.

yes, at first i think it's because extention. then i remove all extention, reset settings but still.

[Real Trojan or False Positif]

Hello,

Everytime i open Edge, there is always detection JS/Chromex.Agent.BB trojan

Here the log

Time;Scanner;Object type;Object;Detection;Action;User;Information;Hash;First seen here
31/03/2021 16.13.45;HTTP filter;file;hxxp://msedgeextensions.b.tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/ec8e6675-6ab7-4c6a-ba5a-a4d7aa5092e9?P1=1617718235&P2=404&P3=2&P4=BV6AskZngUBws3JtBxi8QFFY+K48cNGp+SWP9VxHGm495tIqIikMtaMZ8+pvCLkjp6Zn8UHya71mG0ZVUN7wmg==;JS/Chromex.Agent.BB trojan;connection terminated;HAW\ad;Event occurred during an attempt to access the web by the application: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe (8AC8D2468840D73376AA087254097D141026DCDE).;AC15133243681AB240149B1B7CFDEDC18960334D;

 

Is this real trojan or false positif?

Thank You,

[Where is Detection exclusions Menu]

Thank you Marcos.

Its work.

[Where is Detection exclusions Menu]

Hello,

We want to exclude folder from Eset scanning from policy, acording to this help "Advanced setup (F5) > Detection engine > Exclusions > Detection exclusions > Edit."

But, there is no Detection Exclusions menu. I search but cannot find it.
Use ESET PROTECT (Server), Version 8.0 (8.0.2216.0)

Anyone khow where is it?

In endpoint, we can find it easily

Thank you,

[Where can I download the Migration Assistant?]

Hello,

Download from this link

https://download.eset.com/com/eset/apps/business/era/migrator/latest/win32.zip

[issue with installer all in one on Windows 7]

Verify these patch already installed

KB4474419

KB4490628

[Does Eset version 8.0 support using micro update]

Hello,

I've tried micro update in EES version 8 but it didn't update

 

 

 

Thank you,

[Change web console url]

Hello,

Anyone know how to change webconsole url from https://10.10.10.100/era/webconsole to just  type https://10.10.10.100/ then redirect to https://10.10.10.100/webconsole

Thank you,

[ESET Mail Security mailbox vs license]

Thank you Marcos for mail box counting information

User said they have 2000 mailbox but, because pandemi they only will buy 700 seat.

I read this and found
https://support.eset.com/en/kb3110-licensed-number-of-mailboxes-exceeded-for-eset-mail-security-for-ibm-domino-server

"If after 42 days additional licenses have not been entered to cover the unprotected mailboxes, your Protection status will change to RED. You will receive a notification that your protection has been disabled. If you receive the notification shown below, immediately contact your sales representative to purchase additional licenses."

So, if user insist buy only 700 seat, then after 42 days, ESET Mail security for exchange will disable automatically?

 

Thank You,

[ESET Mail Security mailbox vs license]

Hello,

What happen when we have 2000 mailbox, but only purchase ESET Mail Security for 700 seat?

Will it scan all 2000 mailbox?

Thank you,

[Web Console Doest Not Load Completely]

Hello,

We have problem with web console doesn't not load completely with this error

Run on esmc 7.2 centos 7.

And here the log

Quote

*version : 7.2.221.0*
*locale : en_US*
*user.agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0 (gecko1_8)*
*document : https://console.xxx.id/webconsole/64EA8799986CC2FF9F4512509B4E16BE.cache.html*
*url: https://console.xxx.id/webconsole/#id=DASHBOARDS;u=000000000-0000-0012-0007-000000000091*
        
        
An uncaught exception has ocurred! (" "value@https://console.xxx.id/webconsole/static/js/Dashboards.ffd1757e.chunk.cache.js:1:156305 ")
@ jo@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:69876 @
@ No@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:69671 @
@ vl@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:105411 @
@ cs@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:96654 @
@ ls@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:96577 @
@ $l@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:93607 @
@ Ga/<@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:45314 @
@ t.unstable_runWithPriority@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:51:3364 @
@ Ba@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:45023 @
@ Ga@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:45261 @
@ Wa@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:45194 @
@ es@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:43:93898 @
@ notify@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:16:6401849 @
@ c</t.notifyNestedSubs@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:16:6402484 @
@ c</t.handleChangeWrapper@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:16:6402552 @
@ v@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:16:6393228 @
@ c/</<@https://console.xxx.id/webconsole/static/js/main.25b4e142.cache.js:66:371956 @
@ dt/<@https://console.xxx.id/webconsole/static/js/Dashboards.ffd1757e.chunk.cache.js:1:146869 @
@ " @ 

 

We tune apache tomcat according this tutorial
https://help.eset.com/esmc_install/72/en-US/installation_deployment_scenarios.html

 

Thank you,