Damjan

Hello.
I would like to ask you why ESET does not allow the purchase of ESET Security Ultimate license for one device? I myself believe that many home users would upgrade their subscription to ESET Security Ultimate if it was only enabled for one device. I believe that ESET would also gain from this because more subscribers would choose ESET Security Ultimate. I was very happy when you announced VPN in future products, but you forced your subscribers to buy a license for 5 devices (even though we don't need it). I know that you have already explained that the VPN provider is an external partner (and now I don't know if the external partner requires a minimum license for 5 devices) or is such a license policy from ESET.
I hope you will give some thought to the possibility of purchasing a license of ESET Security Ultimate for 1 device. Otherwise, I'm very happy with ESET, but I think they should also enable it for only one device (it's like going to buy a new computer and asking for example Intel, but you have to buy the mandatory 5 CPUs, even though you only need one CPU).
Have a nice day.

Hello.
I would like to ask you why ESET does not allow the purchase of ESET Security Ultimate license for one device? I myself believe that many home users would upgrade their subscription to ESET Security Ultimate if it was only enabled for one device. I believe that ESET would also gain from this because more subscribers would choose ESET Security Ultimate. I was very happy when you announced VPN in future products, but you forced your subscribers to buy a license for 5 devices (even though we don't need it). I know that you have already explained that the VPN provider is an external partner (and now I don't know if the external partner requires a minimum license for 5 devices) or is such a license policy from ESET.
I hope you will give some thought to the possibility of purchasing a license of ESET Security Ultimate for 1 device. Otherwise, I'm very happy with ESET, but I think they should also enable it for only one device (it's like going to buy a new computer and asking for example Intel, but you have to buy the mandatory 5 CPUs, even though you only need one CPU).
Have a nice day.

Hello.
I myself have been a very long-term user of ESET (since version 2.7 from 2005). I was really looking forward to the VPN feature (for which I also added a suggestion for the next versions of ESET on your forum.
We now have a VPN in ESET SECURITY ULTIMATE. It is a pity that you did not include the mentioned version in ESET SMART SECURITY PREMIUM. What makes me the most angry or sad is that if you want to have a VPN, you have to pay for ESET SECURITY ULTIMATE, which costs €120 in Slovenia, and you must buy a license for 5 devices. I am very disappointed that you have to buy a license for 5 devices, even though I only use one device at home and therefore have a single device license for ESET SMART SECURITY PREMIUM. When the license expires, I will seriously consider whether I will still be your user or I will switch to another provider, e.g. Avast ultimate, which costs only €70 and also allows a file shredder in addition to VPN (which I really wanted) and a license for 1 device.
Now with the new ESET SECURITY ULTIMATE, you are similar to the way the music industry used to work, forcing you to buy a whole CD even though you only liked one track on the CD. I don't understand why you don't allow us long-time ESET subscribers to be able to buy ESET SECURITY ULTIMATE for just one device and of course at a much lower price than it is now (Avast for sub-level functionality than ESET SECURITY ULTIMATE is €50 cheaper).
I am very disappointed, because I was really looking forward to the VPN function and expected that we could also get it for ESET SMART SECURITY PREMIUM subscribers. What is also strange to me is that it is for home users (and not for companies) and you must buy a license for 5 devices. You could also take a look at your loyal subscribers and offer them some promotion for a cheaper upgrade.
I hope you will understand my criticism, because I believe that the feedback message from your subscribers is the best indicator of user satisfaction.
Greetings.

Hello.
I myself have been a very long-term user of ESET (since version 2.7 from 2005). I was really looking forward to the VPN feature (for which I also added a suggestion for the next versions of ESET on your forum.
We now have a VPN in ESET SECURITY ULTIMATE. It is a pity that you did not include the mentioned version in ESET SMART SECURITY PREMIUM. What makes me the most angry or sad is that if you want to have a VPN, you have to pay for ESET SECURITY ULTIMATE, which costs €120 in Slovenia, and you must buy a license for 5 devices. I am very disappointed that you have to buy a license for 5 devices, even though I only use one device at home and therefore have a single device license for ESET SMART SECURITY PREMIUM. When the license expires, I will seriously consider whether I will still be your user or I will switch to another provider, e.g. Avast ultimate, which costs only €70 and also allows a file shredder in addition to VPN (which I really wanted) and a license for 1 device.
Now with the new ESET SECURITY ULTIMATE, you are similar to the way the music industry used to work, forcing you to buy a whole CD even though you only liked one track on the CD. I don't understand why you don't allow us long-time ESET subscribers to be able to buy ESET SECURITY ULTIMATE for just one device and of course at a much lower price than it is now (Avast for sub-level functionality than ESET SECURITY ULTIMATE is €50 cheaper).
I am very disappointed, because I was really looking forward to the VPN function and expected that we could also get it for ESET SMART SECURITY PREMIUM subscribers. What is also strange to me is that it is for home users (and not for companies) and you must buy a license for 5 devices. You could also take a look at your loyal subscribers and offer them some promotion for a cheaper upgrade.
I hope you will understand my criticism, because I believe that the feedback message from your subscribers is the best indicator of user satisfaction.
Greetings.

Version 17.0.15.0
New: Browser Privacy & Security extension New: Logotypes, splash screens Updated: Banking and payment protection renamed to Safe Banking & Browsing Updated: Support for subscription Other improvements and bugfixes

I myself have been using ESET for a very long time. I currently have a license for ESET Smart Security Premium. But I am missing two very important functions in the package - file shredder and VPN.
I hope you add these features (file shredder and VPN) in a newer version. Because from what I can see, competing antivirus companies have these features included in their packages (especially premium packages).
Please consider the wishes of the users.

Hello @Peter Randziak
 
I look forward to. I myself have been an ESET user for a long time and I am very satisfied. Keep up the good work.
 

Eset win:
 
Advanced Threat Protection Test 2022 - Consumer - AV-Comparatives
 
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