Clark T

Thanks for the info @peteyt.

I made not the November 2019 Windows 10 update, yet. I wait and see if any problems happen with the November 2019 Windows 10 update. Is a "Phantom account" the Windows 10 guest account?

Thank you @Marcos! It did work without problems.

Could I use also the installer " eis_nt64.exe " to install it over the current version?

I don't got the new update EIS 13.0.22 yet. Even I click in the update section right down in the corner on search for updates. I'm still on EIS 12.2.31.0 Can it be that it takes a week that everybody get this version? I don't want to download and make a fresh install.

Hey Pete12, I found out when you open the EIS client, and than go to updates, right down in the corner, when you click this button to update, than will be the new build installed. When a new build was released, than my client did only install new AV-updates. But when I hit the update button, the new build will be ready for install. @itman thanks for the infos....

Hello, I got today the update 12.2.30.0 and I'm on regular updates. The new version was released today? I wonder, because you don't have a new thread for the EIS 12.2.30.0 update. I'am very satisfied with EIS. This is now my second year using this AV.

Thank you.

Would be nice to know if this is a normal behavior, what I described above, or if I am alone with it. It would also be helpful to know if your router is with full brand name displayed? A simple: "Yes, my router is with full brand name displayed." or a "No, only the first name of the router company is displayed." Would be helpful.

Does anyone have the same? Or does your router have the full brand name in the secure home network of EIS?

In EIS in the secure home network scan, it is no longer the exact brand name of the router, but simply the first name of the routers company and nothing else. Before, the exact brand name of the router was always there. Has anything changed in this regard? When I check in Windows 10 the home network, than there is the full exact brand name of the router.

I don't know what the best is for me or if this has any effect on me. I even don't know if this is dangerous or not. I did read the entire thread.

I have also incorrect ethernet packets. Starting day is the 10.04.2019 than everyday till now, like 4 to 6 entries. It is always the same source. Do we have to be worried? How should we handle this?

@deanpepler Is your Windows 10 activated? Click left down on the Windows symbol, click on the gear wheel for Settings, than click on Update & Security, click left on the list on "Activation". Look if your Windows 10 is activated. This is only a idea, because if your Windows 10 is not activated, you can not download the latest Windows 10 updates.

Rebooting the system did help. But is it normal that the "ESET Online payment protection frame" task is still running in the taskmanager, when I did end the BPP (close the Firefox window where BPP was running)?