Trooper

Push notifications are working. However I am unable to provision someone with an Android device. Is this related?

We ran into this yesterday at my work. I have a ticket open with support. Any ETA by chance on this issue?

Is it a full moon or something?

Will do. Thanks.

@Marcos Here you go.

Is there any other way to send you this file? I am unable to email it due to our security policies.

Will do. Thank you.

This popped up on the ESET Protect Cloud console this morning. Livegrid has never seen it before. A quick Google search did not provide much information. Any idea on this one folks? Thanks.

That is what I thought. When I checked this morning, nothing appeared in sent files. I will run the Log Collector to see. EDIT: Sent you a PM with the logs @Marcos

Will need to double check when I get home. Thank you!

This morning I received a popup saying that a file was being analyzed and was blocked until it was checked by LiveGuard. A short while later I received another pop-up that the file was safe. My question is, how do I see what file was analyzed and was blocked? If I go to "Sent Files" logs nothing appears. Time;Component;Event;User 8/17/2022 8:59:27 AM;ESET Kernel;ESET LiveGuard is analyzing the file to ensure it's safe to use. We will notify you in a few minutes.Unblock the file (not recommended)Change setup;DESKTOP-CR8F50R\User 8/17/2022 8:59:27 AM;ESET Kernel;ESET LiveGuard has analyzed a file. It is safe to use.;DESKTOP-CR8F50R\User I am running the latest ESSP and Windows 11 21H2 and is fully patched. Thanks.

Can't you just deprovision him and reprovision him?

Same with me. I do not use screensavers but rather just lock my workstation.

Thank you @Minimalistand @Marcos for this quesion and answer session. I posted about this on the forums here a few years ago but did not find a resolution. Happy to see it is an easy fix. Cheers.

This was the fix. I re-downloaded a new installer from ESET Protect Cloud and all was ok after that. Sorry for my late reply, been rather busy of late. Cheers.

Mods please delete. Figured out the issue. Thanks.

Any thoughts on this please?

Thanks Peter I appreciate it.

I am on ESET PROTECT Cloud. Do I need to take any action on this @Peter Randziak?

Thank you @Peter Randziak

Having the same issue with shutdown after scheduled scan. Holding off on rolling this out until it is fixed.

Question. Can you shed some light on this please from the changelog? NEW: Endpoint restart/reboot improvements for managed networks Also, will it still be the same thing as the last time where it will take up to 30 days for auto upgrades to take place? Just today, after a weekly scheduled can, ESET prompted me that it was going to shut down my computer. This has never happened before. Do I need to log a ticket for this? I was able to cancel the shutdown thankfully. I am the only one using at the moment thankfully so no harm done to my end users. Thanks in advance.

Thanks very much. Cheers!

Just recently finished updating my servers, now I see this version is available. No change log has been posted yet from what I can see. Can someone from ESET chime in on this please?

Thank you for your reply. Looks like ESET has now addressed the Qbot malware deployment as well. Cheers.