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About VladimirVladimir

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  1. Configuring AD FS for Office 365 has nothing to do with ESET Secure Authentication directly. ESA is just a plugin on the top of that, utilizing already configured environment. That´s why we do not cover such topics in related product documentation. How to properly configure ADFS to work with Office 365 can be found on Microsoft support pages: https://blogs.technet.microsoft.com/rmilne/2017/04/28/how-to-install-ad-fs-2016-for-office-365/ regards vladimir
  2. Hi there in general, it is really hard for us to provide help if we do not receive log files from the product to investigate possible issue, but it seems (according to the issue number) that it has to do something with compatibility between components. It seems that you have installed latest RDP plugin and ESA server (on the new server) and when accessing the new server via RDP (with ESA plugin), the newest plugin is connecting to the old ESA server , installed on the old server. Try to deactivate/uninstall ESA core on the old server. Or even better, before doing anzthing, trz to share as much details as possible with us, e.g. esa server versions, plugin version, better describe zour actual setup, what computer is connecting to which, domain description etc. So we can make a better decision. As we are at the moment guessing what could went wrong and there will be some follow up activities needed, please try to contact you regional reseller to create an official support ticket for you, so relevant team can help you. Or if you are an reseller/disributor, you are able to create a support ticket directly. v.
  3. Hi there mandatory prerequisite is to configure your AD FS to provide authentication to Office 365. If this was done and ESA plugin installed it should work. Did you configure your ADFS/365 correctly? v.
  4. Hi regarding the SIEM. We do not have any plugins/APIs for such products. But we are happy to hear any details regarding such requirement. Which specific SIEM tools are you interested in? what would you like to manage/configure/monitor from such tool? do you prefer a dedicated API, or also specific plugins are required? Thanks regards v.
  5. Hi there 1. We have a feature called IP range whitelisting where you can define IP ranges from which second factor is not required (see product guide for more details) 2. Importing phone numbers is up to the AD capabilities. ESA just utilized the AD functionality. I presume, AD has an option to import data in bulk. 3.We internal product logging for (product logs) some of the user login activities. But there is not a dedicated UI for accessing such information. Also administrator can find last successful login and last failed login per each user in the AD tab of dedicated user (see attached screenshot). 4. Not sure if I understand. ESA has a security mechanism to lock user after certain amount of unsuccessful login attempts. ESA does not have a capability to set policies. 5. ESA has an API. please find details in product documentation. User guide API guide regards vladimir
  6. Hi ESA support ADFS 3.0 (included in Win2012R2). Product manual: https://download.eset.com/com/eset/apps/business/esa/windows/latest/eset_esa_product_manual_enu.pdf regards vladimir.
  7. Hi there Yes. This Thursday. regards v.
  8. Hi this could happen if you checked "remember password" on the client. Which means it tries to log in with the same password (One time password) again and again. vladimir
  9. Hi you can activate ESA (second factor) for any specific user in Active Directory You can protect the endpoint (server/PC) in two ways: By protecting the local login with a second factor or by protecting RDP connection with a second factor (if the user who is logging is enabled for 2FA). In both scenarios, ESA plugin for RDP/local login (just the plugin, no need to install auth server and management tools – on every machine) must be installed on each machine you want to protect (and activate 2FA for users accessing the machine). Regarding the Authentication server and management tools, its ok to have it installed only on one server in the domain. Yes regards vladimir
  10. Hi not sure what version of product manual you have. But I meant this part: see the screenshot. Product manual LINK Several things could went wrong, its hard to say but: as mentioned, official support for Server 2016 will be from ESA 2.6, so there could be some issues in general you need to install core service and management tools, then install the proper plugin and at the end, provision users for 2FA. But from your screenshot I do not see the plugin installed, so definitely something went wrong without a proper installation logs I am not able to investigate further. Could you please contact your local support, send them appropriate logs - they will take it from there and help you resolve this issues. Please mind the fact, these issues may be caused by product being installed on unsupported version of the OS Regards v.
  11. Hi If you already have the core service installed in the domain, and you want just add the plugin (desktop login) on the endpoint machine, you should check just the plugin, not the core service. Then no RSAT will be required. regards v.
  12. Hi 1. At he moment, we do not officially support Server 2016. We are planning to add official support with the release of ESA 2.6 planned at the end of March 2017. Essentials should also be supported. 2. ESA could be installed on any server in the domain. The particular system also need to have RSAT installed. 3. If you want to protect just RWA then you should check only that. But I also advise you to look for chapter 11.3 in Product manual - focusing in more detail when you combine RDP and RWA. regards v.
  13. Hi there New iOS app (64bit compliant), including push will be release at the end of March 2017. regards. v.
  14. The plan at the moment is to have it released at the end of March 2017.
  15. Hi Rudolf It seems, that probably, we will be able to bring support for Microsoft Sharepoint Foundation 2013 in the upcoming ESA release. regards v.