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VladimirVladimir

ESET Staff
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Everything posted by VladimirVladimir

  1. VladimirVladimir

    ESA with hard tokens

    Hi in general, if you have a compatible (https://help.eset.com/esa/27/en-US/hard_tokens.html?zoom_highlightsub=hard) hard token there are two ways: 1. User has a hard token with a small display, when OTPs are displayed. He re-types the current on into the second factor prompt during the login process 2. User, when prompted with the second factor during the login process, inserts the key into the USB port and touch a button on the key and it automatically re-types the OTP into the second factor prompt for him, no need to re-type it manually (e.g. Yubikeys). regards v.
  2. Hi there it seems that you can find a solution on this help page https://help.eset.com/esa/27/en-US/index.html (look for highlighted rectangle), regards vladimir
  3. Hi there it seems that you can find a solution on this help page https://help.eset.com/esa/27/en-US/index.html (look for highlighted rectangle), regards vladimir
  4. VladimirVladimir

    Cannot login Windows (ESA)

    Hi there there could be several reasons. This probably means, that the computer is in "offline mode" that means, it does not "see" ESA core server. Please make sure, that the computer sees the core (at least one time) so its able to switch to "offline mode" correctly (mind the fact that offline mode has its limits). regards v.
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