wolliballa

My Customer is also still waiting for a resolution for this ennoying problem still present under 11.2.63.0 after more than three module updates Customer site has running about 15 clients, we had to modify email reporting down to 2 most critical clients which would like to watch continuosly, but this is not the solution to delete unnecessary messages everyday which certainly are duplicated to supervisors smartphones. And again: there are quite some reasons, why professional sites ( not 'home') prefer the basic 1:1 NOD32 protection. Cost efficieny, low managent effort, no separate supervision module, quick, fast .....

Have same problem with one German customer installation after running NOD32 smoothly over the last 2 years. According to GUI there are no updates pending. Will try to collect data today evening and perform a new installation. Will report back

was persistent for at least 15 mins. Now alarm is no longer there at least for heise.de No change in AV rev. still 15114

Cannot believe https://www.heise.de to be infected ... by HTML/ScrInject.B Trojaner . At least this is the warning of NOD32 15114 online protection which then prohibits access to Germanys top famous IT and security site......... (both with FF and IE) As there is no other information available ( could be a dangerous ad at that site) I kindly ask for manual review, as I cannot believe this finding Looks as this already happenend before in February https://www.redirect301.de/eset-blockiert-webseite/

I came there via eset.de and 'Partner' I believe https://portal.eset.de/is the subdomain in question

Trying to reach German Eset partner site: Guess what: Certificate expired. NOD32 therefore blocks own site ;-) Expired Nov03,16 Time to fix it !

Any link to procedure available?

Hello, everyone, any idea how we could be able to setup the following....... Charity installation of a OFFLINE print station at school. Kids bringing their USB-stick to print their presentations etc. To ensure basic security ( malware carried by incoming sticks does not infect other sticks coming in) we would need to set up an offline installation, which could be updated by procedure e.g. every 2 weeks via write protected 'update stick'. NOD32 license would be provided by sponsor.

I also have this problem on a W10-64 machine. SSL protocol filtering enabled prohibits IMAP connection ( too many connections open) to all my Thunderbird established 5+ IMAP accounts. Switching off SSL protocol filtering cures ....... :-(

@TeMorituriSalutamus :Thanks, your suggestion fixed it. I now tried with update to 9.0.375.1 on W10-64. Changing SSL setting afterwords. Reboot. All OK. Problem appears to be fixed both on W10-64 / W7-64

I have German version with 'automatic', 'interactiv' and 'Police mode. Not sure what you meant. Anyway in interactive and policy mode I haven't seen error msg, but Thunderbird no longer connects to secured mailservers as set up.

@Marcos: PM sent. Indeed manual from GUI creation took < 2mins

Process monitor log done. How long would you think would it take to create a sysinspector log on a fast I5 SSD-Only system ( 1Day events only)? (all other collection tasks were done within seconds) It hasn' finished even after 15 minutes so I cancelled further execution. However I can reproduce the problem. Immediately after re-enabling SSL-scanning the error message occurs. And my user name in firefox profile does not contain any spaces or special characters. Pls. advise how long I should wait..... I can re-do the exercise (basically) any time.

Just to clarify: Wouldn't it be necessary to make sure process monitor starts up first after reboot? As import of cerificate fails, there will be no other 'retry' to monitor. The issue immediately occurs when user desktop gets ready. Could also be a timing issue as machine in question is 8MB, Fast I5 and SSD only. Will see whether datacollection is possible over the weekend.

I had hoped the issue would be solved, but I am still getting an error message 'adding root cerificate to all known browsers failed' after every reboot. System: W10-64 ( Version 1511, fully updated) Firefox latest rev NOD32 9.0.349.15 Besides that there are no error messages or operational issues. Can someone clarify ?

Me as a professional probably would not enable macros for viewing an invoice. But the average user possibly would do, because the mail might come from a known source (yes, not faked adresses)..... This is what Microsoft recommends as prime action: Install AV Software which is able to detect macro viruses. https://support.microsoft.com/en-us/kb/233396 Obviously my beloved NOD32 is not on that list.

You might have heard about current spams containing contaminated word docs ( dangerous macros opening backdoors ). hxxp://www.heise.de/security/meldung/Gefaehrliches-Duo-Erpressungstrojaner-kommt-mit-Word-Datei-3039927.html Any chance that at some time NOD32 will detect them as dangerous at least durign opening? Had this piece of > 5x this week in my mailbox

Indeed this is a very annoying problem and together with reported fact that automatic update will not work this makes customers uncertain whether their device is still protected. Just checked that with the German version still only the .318. version is available.... Even inside module update will not pick any updates.

Have this on a W7-64 machine now after every restart, so it is not W10 related. Message more than annoying to any non-techie-customer, as who would tell you to watch the e-Icon to turn green? Creates confusion about whether beeing safe or not. Needs to be fixed asap.

Just tried an offline install on a W7-32 machine and was told that 8.0.319 was not the newest revision. Auto-Update led to version 9.0.318.1 ( apparently new GUI). Funny enough, also the German ESET download site also presents 9.x version. Were would I find changelog / announcement of availability for 9.x ( if in this forum I must have overseen it) BTW my NOD32 8.0.319 on a Windows 10 /64 machine tells me to be up-to-date and no updates available.

Looks like after updating Intels 3160-driver to 17.13.11.5 ( Dec 08 2014) situation has improved. No further issues so far.

@rugk: Thanks, yes https://forum.eset.com/topic/3035-delay-update-attempt/ shows exactly the symptoms. However I was not yet able to do the ping test, but definitely there is no automatic check for updates at least 20 mins after wake up (this intervall is manually configured to check for new updates..

Can not measure it, as the laptop normally is not online that long, typically only 20-30 minutes to check mails / facebook Just had it again after about 25 minutes: red exclamation mark in GUI (ipdate error). Manual update OK then.... Could it be, that NOD32 is quicker to check internet than Windows opens WLAN connection and gets stuck there after first unsuccessfull attempt? See attached picture taken appr. 20 mins. after resume from sleep. Third picture after 3rd resume from sleep. Manual update now gets version 10884 active. No automatic update .....

I wonder whether this issue can be fixed. Whenever laptop W8.1-64 is wakening up from sleep mode -not power save- , it turns out that NOD32 has problems with resuming automatic updates. Manual updates work fine, also when laptop is running for longer time automatic updates are processed. Note: This laptop might be turned on 4-5 times a day to check mails, so maybe just for 15 mins. or so. It has happened that signature files remain 3-4 days old until icon turns red and user recognises that there is something wrong with av protection. Would it help to shorten update interval ? Haven't found yet how to do that.

hxxp://www.heise.de/newsticker/meldung/Maengel-beim-Selbstschutz-von-Antiviren-Software-2465869.html