Marcos

Couldn't it be that the AiO was created in the past and the selected package is no longer in the repository? What if you create a new installer and select an existing package from the repository?

Currently there's basically very little difference between automatic and smart mode. This may change in the future, however. If you are ok with being prompted for an action upon detection of certain suspicious operations, choose Smart mode. Otherwise leave automatic mode selected.

This is most likely due to a hardware change. Try uninstalling ESET, removing any devices via ESET HOME and reinstalling / reactivating it from scratch.

You have SSL/TLS and HTTPS scanning turned off on ZxxS machine which allows Internet-borne malware on https websites to run.

ESET Home Security Premium is the name of the subscription that entitles you to use ESET's applications ESET Smart Security Premium, ESET Internet Security or ESET NOD32 Antivirus.

Since this is an English forum, we kindly ask you to post in English. Please install ESET Endpoint v9: https://help.eset.com/ees/9/en-US/?sysreq.html. ESET Endpoint v7.0 reached EOL in 2021: https://support-eol.eset.com/en/policy_business/product_tables.html.

The said domain is not blacklisted. Please provide an email message incorrectly detected by ESET as spam in the eml or msg format.

You can select v7 or v6 when you click "Show more download options" at https://www.eset.com/int/home/cyber-security/download/:

You can upload logs here. Attachments are available only to ESET staff.

The previously unknown threat actor used the implant to target Chinese and Japanese companies, as well as individuals in China, Japan, and the UKView the full article

Default settings are ok.

Did you use the same browser? Please provide logs collected with ESET Log Collector.

The website was compromised and contains JS malware detected by ESET:

In order to find out the reason, the error would need to be reproducible after a computer reboot. In that case we would need you to enable advanced network protection logging prior to a restart, disable it after Windows starts while the error is reported and eventually collect logs with ESET Log Collector.

Please try temporarily disabling archives and self-extracting archives in the Smart scan setup. If you have a lot of big archives or disk images on the disk, scanning them will take a long time. Disabling the said options should reduce the scan time significantly then.

There's a link to contact technical support at the bottom of the page https://support.eset.com. By going a few steps through the wizard you will get to an option to open a support ticket. The wizard can be accessed also through the main gui of ESET products (Help and support -> Technical support).

Release Date: January 25, 2023 ESET Endpoint Antivirus and ESET Endpoint Security version 10.0.2052.0 (hotfix) have been released and are available to download. Changelog: Version 10.0.2052 FIXED: Security vulnerability CVE-2024-0353 FIXED: Occasional slowdown or corruption of file transferred via network FIXED: Slow start of GUI when Application patches pending in Vulnerability & Patch Management FIXED: Missing some information in Firewall rule created automatically via Interactive mode Upgrade to Latest Version Upgrade my ESET Endpoint products for Windows to the latest version Automatic update is available on the pre-release update channel and will be enabled gradually for users in the following days and weeks. In the mean time, you can update Endpoint in a managed environment via a software install task from ESET PROTECT. Support Resources ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support. Online Help (user guides) Visit www.eset.com/contact to email ESET technical support

Release Date: January 25, 2023 ESET Endpoint Antivirus and ESET Endpoint Security version 9.1.2071.0 (hotfix) have been released and are available to download. Changelog: Version 9.1.2071 FIXED: Security vulnerability CVE-2024-0353 FIXED: Occasional slowdown or corruption of file transferred via network Upgrade to Latest Version Upgrade my ESET Endpoint products for Windows to the latest version Automatic update is available on the pre-release update channel and will be enabled gradually for users in the following days and weeks. In the mean time, you can update Endpoint in a managed environment via a software install task from ESET PROTECT. Support Resources ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support. Online Help (user guides) Visit www.eset.com/contact to email ESET technical support

Release Date: January 25, 2023 ESET Endpoint Antivirus and ESET Endpoint Security version 8.1.2062 (hotfix) have been released and are available to download. Changelog: Version 8.1.2062 FIXED: Security vulnerability CVE-2024-0353 FIXED: Occasional slowdown or corruption of file transferred via network Upgrade to Latest Version Upgrade my ESET Endpoint products for Windows to the latest version Automatic update is available on the pre-release update channel and will be enabled gradually for users in the following days and weeks. In the mean time, you can update Endpoint in a managed environment via a software install task from ESET PROTECT. Support Resources ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support. Online Help (user guides) Visit www.eset.com/contact to email ESET technical support

It depends on whether you need a family license with VPN or not. If you need VPN and ESET for less than 5-10 PCs, it's better to purchase ESET Home Security Premium and a separate license for VPN.

Do you still have the ESET LiveGrid reuputation system enabled? The file was unblacklisted several hours ago so there's no reason why it would be still blocked. Should the file be still detected, please provide logs collected with ESET Log Collector.

Please reboot the machine and re-scan the file. I assume it should not be detected any more.

The screenshot is from the ESET PROTECT console, not from Endpoint.

Blindly trusting your partners and suppliers on their security posture is not sustainable – it’s time to take control through effective supplier risk managementView the full article

The verification email was sent to the license owner's email address jxxxxxxxxxxxm@gmail.com.