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Error: connection failed! ERAC 5.3.39 and ERA 6.3

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Hello, i need your help with configure connection between Eset remote administrator and Eset console.


ERA Version :

ESET Remote Administrator (Server), Version

ESET Remote Administrator (Web Console), Version

Copyright © 1992-2016 ESET, spol. s r.o. All Rights Reserved.

CentOS (64-bit), Version 6.7


Configured and working with 60 clients  i have only access to ERA by web browse SSH. 


I wanna try to create 3rd party software package and push via ERAC, but i stuck o connection error. I try to turn off windows firewall client but not help then on virtual machine clear iptables... then try to reset virtual machine with ERA and after this restart tomcat on ERA . PLS help. 


i can't ping ERA serwer or telnet on 2223 (see atachment)v


logs form ERA serwera:


[root@ERA ~]# cat /var/log/eset/RemoteAdministrator/Server/trace.log

2016-09-10 17:15:53 Error: NetworkModule [Thread 7fc6975fe700]: ProtocolLayer: unsupported protocol version, ResolvedIpAddress:, ResolvedHostname:dhcp41.example.com, ResolvedPort:55405






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