Antonio Morataya 0 Posted March 11, 2016 Share Posted March 11, 2016 Hi everyone (and sorry for my bad english) i hope you're doing well, i will explain my problem: I recently installed ESET Smart Security 9 on windows 7 x86, but i noticed that i can`t print from a remote server wich i use everyday because of my work. I connect to that server via RDP and print to my local printer as a shared resource i think the problem is from ESET because when I disable the anti virus i am able to print whithout problem. I'm looking for help because i cannot find a way to print without disabling my anti virus and its a little dificult to work like that. Any kind of help will be well received. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted March 11, 2016 Administrators Share Posted March 11, 2016 What exact version of ESET Smart Security do you have installed? Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted March 11, 2016 ESET Moderators Share Posted March 11, 2016 You can add a firewall rule (just the first 6 steps in the following KB article) -- hxxp://support.eset.com/kb2899/ Link to comment Share on other sites More sharing options...
Antonio Morataya 0 Posted March 11, 2016 Author Share Posted March 11, 2016 What exact version of ESET Smart Security do you have installed? I'm using Nod32 Antivirus 9 and ESET Smart Security 9 You can add a firewall rule (just the first 6 steps in the following KB article) -- hxxp://support.eset.com/kb2899/ thansk but it leads me to a 404 page " ESET Knowledgebase Not Found (404)We are sorry, the page you requested cannot be found. Please go back or go to ESET Support For additional help: " Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted March 11, 2016 ESET Moderators Share Posted March 11, 2016 There was a space in the hyperlink, also for getting directly to KB articles, you can type in the KB#### in the search box (KB2899). You can add a firewall rule (just the first 6 steps in the following KB article) -- hxxp://support.eset.com/kb2899/ thansk but it leads me to a 404 page "ESET Knowledgebase Not Found (404)We are sorry, the page you requested cannot be found. Please go back or go to ESET Support For additional help: " Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted March 12, 2016 Share Posted March 12, 2016 To be sure; you haven't installed both products on the same computer have you? Link to comment Share on other sites More sharing options...
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