Jump to content

Outlook 2010 & eplgOutlookSmon.dll


Recommended Posts

Hello,

 

My pc is running Windows 10 Pro x64, and I have MS Office 2010 installed. When I close Outlook it fails to close properly, then restarts. I have checked the the Events Viewer under Administrative Tools and come to find an error message about eplgOutlookSmon.dll

 

Faulting application name: OUTLOOK.EXE, version: 14.0.7160.5000, time stamp: 0x55fb0b0c
Faulting module name: eplgOutlookSmon.dll_unloaded, version: 8.0.319.0, time stamp: 0x559d237d
Exception code: 0xc0000005
Fault offset: 0x00000000000192be
Faulting process ID: 0x1bc8
Faulting application start time: 0x01d110a2fa4c2891
Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
Faulting module path: eplgOutlookSmon.dll
Report ID: 73f6d7dc-8149-45a0-a071-1e2d6f46e28b
Faulting package full name:
Faulting package-relative application ID:

 

Why is this happening, and what do I need to get this to stop?

 

Thank you for your help in advance.

 

Link to comment
Share on other sites

  • Administrators

I too get this crash .. but I don't understand the request to install version 9 .. there is no version 9 of ESET Smart Security as far as I am aware.

 

Version 9 was released a while ago. You can download it from ESET's website www.eset.com.

Link to comment
Share on other sites

I have install version 9 on  my laptop, and it appears to have solved the problem. Next, is to install it only desktop. Will let you know if it has solved it on there too. Love the new interface, and the secure payment browser. Great idea.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...