LisSper 0 Posted May 21, 2015 Share Posted May 21, 2015 Today I recieved a message for an update for the ESET smart security 8. When I clicked on Update I recieved the following error: I clicked on Troubleshoot update issue but the error is not listed in the Help menu that is showed. ( which is odd because Im sure this error isn't unique ) Why do we recieve the error and what to do? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 21, 2015 Administrators Share Posted May 21, 2015 The error would occur if the connection with an update server was interrupted for some reason. Are you continually getting the error when attempting to update ESET manually? If so, drop me a pm and I will connect to your computer remotely and try to find out the cause. Are you able to open hxxp://um10.eset.com/eset_upd/update.ver in a browser? Link to comment Share on other sites More sharing options...
dougmcalexander 0 Posted October 9, 2015 Share Posted October 9, 2015 I'm having the same issue. This is the second time. The last time I had to uninstall and reinstall the program. This is getting old. Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 316 Posted October 9, 2015 ESET Moderators Share Posted October 9, 2015 If the first time the issue occured was a couple of days ago, we had our update servers overloaded which could cause such issues. Since then, the load is back to normal. Have you been able to successfully install the product? Link to comment Share on other sites More sharing options...
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