Brenda 0 Posted April 4, 2015 Share Posted April 4, 2015 How do I reload my licence details as laptop has been refreshed and is no longer contained in the programs. I have my licence details but the system is not allowing me to reload with the required details. Thanks Link to comment Share on other sites More sharing options...
rugk 397 Posted April 4, 2015 Share Posted April 4, 2015 (edited) If you have a username/password then just enter it into the activation window of NOD32. They should be accepted. If you have an activation key then you should already got a username/password by mail (after the first activation) which you have to use. And just to be sure of course you have to download and install NOD32 Antivirus before you can activate it. Edited April 6, 2015 by rugk Link to comment Share on other sites More sharing options...
SweX 871 Posted April 4, 2015 Share Posted April 4, 2015 There seems to be an issue at the moment incase it is related, I am not sure exactly what sort of problem TS got with the license or user/pass. hxxp://kb.eset.com/esetkb/index?page=content&id=ALERT44 hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3189 Link to comment Share on other sites More sharing options...
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