Microbe 6 Posted 3 hours ago Share Posted 3 hours ago Hi ESET Team, Our client have a question see the below: I am following to below instruction from ESET website to use ESET RMM for connection to user’s PC but it does not work. Can you please assist? Please note ESET RMM has already been activated in policy. : https://help.eset.com/ees/8/en-US/how_activate_rmm.html To initiate a remote control session, click on the "Actions" button next to the client PC or select the PC and click the “Remote Management” option from the toolbar. In the drop-down menu, select the "Remote Desktop" option or "Take Control" to start a remote-control session.- Our client Is the Remote monitoring and management will work if they have existing 3rd part plugin? I Quote Link to comment Share on other sites More sharing options...
Microbe 6 Posted 1 hour ago Author Share Posted 1 hour ago Our client is using ESET PROTECT from ESET MSP Cheers, Microbe support Quote Link to comment Share on other sites More sharing options...
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