MHA1987 0 Posted Thursday at 08:30 PM Share Posted Thursday at 08:30 PM Hi, I recently got a job in a Company that has an expired licence of eset, so becuse the server computer was old i replace it with the new one and installed eset Protect with new licence, is there a way to active eset endpoint on clients and add them in eset Protect, or i have to remove eset endpoint and create a installer, and is there a important setting that i have to do before create an installer Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted Friday at 06:55 AM Administrators Share Posted Friday at 06:55 AM It's enough to redeploy the management agent as per https://support.eset.com/en/kb7655 or re-install the agent locally using the msi installer downloadable from ESET's website. Quote Link to comment Share on other sites More sharing options...
MHA1987 0 Posted Sunday at 09:42 AM Author Share Posted Sunday at 09:42 AM Thanks for your respond, I did what the article told, but still the clients are not active Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted Sunday at 11:49 AM Administrators Share Posted Sunday at 11:49 AM Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log for possible errors. You can post the logs here, attachments are available only to ESET staff. Quote Link to comment Share on other sites More sharing options...
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