MHA1987 0 Posted September 12 Share Posted September 12 Hi, I recently got a job in a Company that has an expired licence of eset, so becuse the server computer was old i replace it with the new one and installed eset Protect with new licence, is there a way to active eset endpoint on clients and add them in eset Protect, or i have to remove eset endpoint and create a installer, and is there a important setting that i have to do before create an installer Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,293 Posted September 13 Administrators Share Posted September 13 It's enough to redeploy the management agent as per https://support.eset.com/en/kb7655 or re-install the agent locally using the msi installer downloadable from ESET's website. Quote Link to comment Share on other sites More sharing options...
MHA1987 0 Posted September 15 Author Share Posted September 15 Thanks for your respond, I did what the article told, but still the clients are not active Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,293 Posted September 15 Administrators Share Posted September 15 Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log for possible errors. You can post the logs here, attachments are available only to ESET staff. Quote Link to comment Share on other sites More sharing options...
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