ESET Insiders Trooper 66 Posted July 12 ESET Insiders Share Posted July 12 Does ESET have an uninstall tool for ESA on a Windows Desktop? I am unable to upgrade a few endpoints at work. Keep getting a 1603 error. Also unable to uninstall it. I have a ticket open but the tech is not available until Monday and I am out of the office on Monday. Thanks in advance! Quote Link to comment Share on other sites More sharing options...
itman 1,741 Posted July 12 Share Posted July 12 Have you tried the Eset Uninstaller tool: https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool ? Trooper 1 Quote Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 66 Posted July 12 Author ESET Insiders Share Posted July 12 I have but apparently it does not work for ESA. In fact it does not even detect that the installation exists. Quote Link to comment Share on other sites More sharing options...
itman 1,741 Posted July 12 Share Posted July 12 Try this: https://support.eset.com/en/kb3342-how-do-i-uninstall-and-reinstall-eset-secure-authentication Quote Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 66 Posted July 15 Author ESET Insiders Share Posted July 15 On 7/12/2024 at 4:49 PM, itman said: Try this: https://support.eset.com/en/kb3342-how-do-i-uninstall-and-reinstall-eset-secure-authentication I don't think it is going to work but will give it a go. Thanks! Quote Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 66 Posted July 15 Author ESET Insiders Share Posted July 15 No can do. Must be installed in silent mode which fails. Quote Link to comment Share on other sites More sharing options...
Nicolas DELAMOTTE 0 Posted July 24 Share Posted July 24 On 7/12/2024 at 6:43 PM, Trooper said: Does ESET have an uninstall tool for ESA on a Windows Desktop? I am unable to upgrade a few endpoints at work. Keep getting a 1603 error. Also unable to uninstall it. I have a ticket open but the tech is not available until Monday and I am out of the office on Monday. Thanks in advance! I got a problem to uninstall esa on a rds server too. Now, the esa servie does not works well and I need to uninstall esa from this server (i cannot upgrade it, remove it, repair it. I get Always roll back action). The server is now out of our esa server console. I give to the support logs but they are very slow... Thank you for your help. I can send you the log file if you want. Quote Link to comment Share on other sites More sharing options...
shkoda 0 Posted August 13 Share Posted August 13 Good afternoon I googled this post with exactly the same problem. When upgrading from version 3.0.65.0 to 3.0.69.0, error 1603 occurs. And this problem is only on Windows Server 2022. Please tell me, is there already a solution to this problem or is its solution still not found? Thank you! Quote Link to comment Share on other sites More sharing options...
dvanschrick 0 Posted August 21 Share Posted August 21 This was my solution: https://support.eset.com/en/kb8700-eset-secure-authentication-fails-to-upgrade Quote Link to comment Share on other sites More sharing options...
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