JamesTustino 0 Posted February 18, 2015 Share Posted February 18, 2015 Every time since I installed ESET, a mystery "John" user account has been made and the first time I had this account made all the security was turned off. I did some research if this is a common thing and it is mostly the security software related cause. Has anyone else had this problem/ know how to fix it? Thanks! James Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,259 Posted February 18, 2015 Administrators Solution Share Posted February 18, 2015 Hello, this happens if you enable Anti-Theft. It's a so-called phantom account and has limited permissions. Link to comment Share on other sites More sharing options...
rugk 397 Posted February 18, 2015 Share Posted February 18, 2015 (edited) You surely have enabled this phantom account on my.eset.com. Here you can find more information: https://help.eset.com/antitheft/en-US/index.html?issue_no_fakeuseraccount.htm Of course you can delete this account there too. However I wouldn't recommend to do so as this fake account is used to trigger Anti-Theft when a thief logs in into this account. Edited February 18, 2015 by rugk Link to comment Share on other sites More sharing options...
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