jimwillsher 64 Posted February 5, 2015 Share Posted February 5, 2015 Hi On one of the machines I deployed EEA v6 to, the icon doesn't show in the taskbar. So I've gone into appwiz.cpl (add/remove progs) and tried a repair. But the repair fails as the MSI installer is no longer available (it's held in C:\Windows\Temp when it's pushed from ERA). Suggestion: Store the installer in the Agent program folder instead, so that a repair is possible. Jim Link to comment Share on other sites More sharing options...
Former ESET Employees anthonyh 15 Posted February 9, 2015 Former ESET Employees Share Posted February 9, 2015 The Agent does not show up in the task bar after installation, but it is possible to check the status of the agent in the C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\Status.html. Link to comment Share on other sites More sharing options...
jimwillsher 64 Posted February 11, 2015 Author Share Posted February 11, 2015 Sorry, I meant the Endpoint Antivirus icon. I had installed the agent and pushed EEA, but the agent wasn't picking up the task. So I tried a repair of the agent and that's when I hit the problem. Link to comment Share on other sites More sharing options...
Former ESET Employees anthonyh 15 Posted February 11, 2015 Former ESET Employees Share Posted February 11, 2015 Are you able to see if the EKRN service is still running? Link to comment Share on other sites More sharing options...
ESET Moderators Aryeh Goretsky 353 Posted February 14, 2015 ESET Moderators Share Posted February 14, 2015 Link to comment Share on other sites More sharing options...
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