jimwillsher 65 Posted February 4, 2015 Share Posted February 4, 2015 Hi all I've deployed a dozen or so Agent Live Installer batch files and all have worked well. But on two clients so far, the client has done the initial check-in to the console but won't bring in the data. Both log files are the same; here's the last section of one of them. Any clues? Many thanks, Jim 2015-02-04 16:04:21 Information: CDynamicGroupsModule [Thread c58]: Refreshing static groups after replication2015-02-04 16:04:21 Information: AutomationModule [Thread 249c]: SimpleSchedulerTriggerBase: Trigger [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION] registering scheduler event [startTime { year: 2015 month: 2 day: 4 hour: 16 minute: 4 second: 21 } TimeSpecification: "R R/20 * * * ? *" UTCLocal: true].2015-02-04 16:04:21 Information: SchedulerModule [Thread 10a8]: Received message: RegisterTimeEvent2015-02-04 16:04:21 Information: CDynamicGroupsModule [Thread c58]: Retrieving currently matching dynamic groups with static groups path to root2015-02-04 16:04:21 Information: AutomationModule [Thread 249c]: CReplicationTrigger: Trigger [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION] is going to generate a tick for the first time.2015-02-04 16:04:21 Information: AutomationModule [Thread 249c]: Trigger: Tick ALLOWED [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION].2015-02-04 16:04:21 Information: CPoliciesModule [Thread 181c]: No policies found for agent. Applying empty policy.2015-02-04 16:04:21 Information: CPoliciesModule [Thread 181c]: ReevaluateActivePolicy sent message CApplyPolicy2015-02-04 16:04:21 Information: CPoliciesModule [Thread 181c]: Apply policy message published2015-02-04 16:04:21 Information: AutomationModule [Thread 249c]: Task: Executing task [uUID=00000000-0000-0000-7005-000000000001, TYPE=Replication, CONFIG=scenarioType: REGULAR linkData { dataLimit: 1024 isDisabled: false connections { host: "eset.ourFQDN.com" port: 12345 } }].2015-02-04 16:04:21 Information: SchedulerModule [Thread 10a8]: Received message: GetRemainingTimeByUserDataRequest2015-02-04 16:04:21 Information: CReplicationModule [Thread 2544]: CReplicationManager: Processing client replication task message2015-02-04 16:04:21 Information: CReplicationModule [Thread 2544]: CReplicationManager: Initiating replication connection to 'host: "eset.ourFQDN.com" port: 12345' (scenario: Regular, data limit: 1024KB)2015-02-04 16:04:21 Information: NetworkModule [Thread 1d38]: Received message: CreateConnectionRequest2015-02-04 16:04:21 Information: CPoliciesModule [Thread 181c]: Applied policies list status log published2015-02-04 16:04:21 Information: CPoliciesModule [Thread 181c]: Applied policies count status log published2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Started module CPoliciesModule (used 2036 KB)2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Starting module CSystemConnectorModule2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Started module CSystemConnectorModule (used 28 KB)2015-02-04 16:04:21 Information: CSystemConnectorModule [Thread 1cb0]: Connecting to product2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Starting module CEssConnectorModule2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Started module CEssConnectorModule (used 16 KB)2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Starting module ERAG1ClientConnector2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Started module ERAG1ClientConnector (used 40 KB)2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Starting module CMDMCoreConnectorModule2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Started module CMDMCoreConnectorModule (used 4 KB)2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Starting module CVAHCoreConnectorModule2015-02-04 16:04:21 Information: ERAG1ClientConnector [Thread 93c]: Connecting to product2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Started module CVAHCoreConnectorModule (used 28 KB)2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Starting module AgentToProxyConnectorModule2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Started module AgentToProxyConnectorModule (used 8 KB)2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Starting module CRDSensorConnectorModule2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Started module CRDSensorConnectorModule (used 4 KB)2015-02-04 16:04:21 Information: ERAG1ClientConnector [Thread 93c]: <MODULES> Loading modules..2015-02-04 16:04:21 Information: Kernel [Thread 181c]: Used memory after modules start-up is 22976 KB2015-02-04 16:04:22 Error: CReplicationModule [Thread 334]: CStepProcessor: Replication slave stopped replication during initialization with reason: UNKNOWN_ORIGIN2015-02-04 16:04:23 Error: CReplicationModule [Thread 334]: CReplicationManager: Failure of scenario (type=Regular, task_id='00000000-0000-0000-7005-000000000001', link='Automatic replication (REGULAR)' (00000000-0000-0000-7007-000000000001), current_step= [], current_step_phase=, remote_peer=host: "eset.ourFQDN.com" port: 12345, remote_peer_type=3, remote_peer_id=425b5d8e-914f-445c-b568-bc8f41827954, remote_realm_id=)2015-02-04 16:18:09 Error: CReplicationModule [Thread 1790]: CReplicationManager: Failed to start replication, connection for replication link '00000000-0000-0000-7007-000000000001' (Automatic replication (REGULAR)) is already pending Link to comment Share on other sites More sharing options...
Former ESET Employees anthonyh 15 Posted February 4, 2015 Former ESET Employees Share Posted February 4, 2015 It appears that the Agent is crashing for some reason. Can you do an uninstall/reinstall, then post the same portion of the log? Link to comment Share on other sites More sharing options...
Solution jimwillsher 65 Posted February 5, 2015 Author Solution Share Posted February 5, 2015 Yeah that fixed it, many thanks. Jim Link to comment Share on other sites More sharing options...
fixIT 0 Posted October 11, 2016 Share Posted October 11, 2016 pls give solution for below issue. Last error log Go to last error Scope Time Text SchedulerModule 2016-Aug-17 13:11:18 Received message: RegisterTimeEvent SchedulerModule 2016-Aug-17 13:11:18 Received message: GetRemainingTimeByUserDataRequest NetworkModule 2016-Aug-17 13:11:18 Socket connection (isClientConnection:1) established for id 1 NetworkModule 2016-Aug-17 13:11:18 Sending: VerifyUserRequest CAgentSecurityModule 2016-Aug-17 13:11:18 Verifying certificated user from host DBSVR CAgentSecurityModule 2016-Aug-17 13:11:18 Creating replication server user NetworkModule 2016-Aug-17 13:11:18 Receiving: VerifyUserResponse CReplicationModule 2016-Aug-17 13:11:18 CReplicationManager: Successfully opened connection to 'host: "" port: 2222' (remote product type: 3) CReplicationModule 2016-Aug-17 13:11:18 CReplicationManager: Sending replication initialization message to replication slave CDataMinersModule 2016-Aug-17 13:11:19 CStatusLogDataMiner: Clearing multi-source log of type Used_License_Status of product type 3 CDataMinersModule 2016-Aug-17 13:11:19 CStatusLogDataMiner: Clearing multi-source log of type Used_License_Status of product type 13 CDataMinersModule 2016-Aug-17 13:11:19 CStatusLogDataMiner: Clearing multi-source log of type Used_License_Status of product type 15 CDataMinersModule 2016-Aug-17 13:11:19 CStatusLogDataMiner: Clearing multi-source log of type Used_License_Status of product type 25769803779 CDataMinersModule 2016-Aug-17 13:11:19 CStatusLogDataMiner: Clearing multi-source log of type Used_License_Status of product type 508906757892866600 CDataMinersModule 2016-Aug-17 13:11:19 CStatusLogDataMiner: Clearing multi-source log of type Used_License_Status of product type 508906757892867321 CDataMinersModule 2016-Aug-17 13:11:19 CFunctionalityLogDataMiner: Publishing postponed functionality log of type: StatusLog_FUNCTIONALITY_COMPUTER_STATUS CDataMinersModule 2016-Aug-17 13:11:19 CFunctionalityLogDataMiner: Publishing postponed functionality log of type: StatusLog_FUNCTIONALITY_PRODUCTS_STATUS CDataMinersModule 2016-Aug-17 13:11:19 CFunctionalityLogDataMiner: Publishing postponed functionality log of type: StatusLog_FUNCTIONALITY_PROBLEMSDETAILS_STATUS SchedulerModule 2016-Aug-17 13:11:19 Received message: RegisterSleepEvent AutomationModule 2016-Aug-17 13:11:19 Facade: Trigger has been created [uUID=00000000-0000-0000-7006-00000000000c, TYPE=CLEANUP_LOGS, CONFIG=TimeSpecification: "0 0 */2 * * ? *" UTCLocal: false Delay: 0]. CReplicationModule 2016-Aug-17 13:11:19 CStepProcessor: Replication slave identified as: 3c9974ea-a9a9-4762-a1e9-726be23d41ac [realm: 3c9974ea-a9a9-4762-a1e9-726be23d41ac] (product type: 3, protocol version: 6200) CDynamicGroupsModule 2016-Aug-17 13:11:20 Evaluating dynamic groups templates CDynamicGroupsModule 2016-Aug-17 13:11:20 Dynamic groups templates evaluation trace: Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000001" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Microsoft Windows" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Microsoft Windows"] is true Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000002" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Linux" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Microsoft Windows"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000003" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Mac OS" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Microsoft Windows"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000a" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "Android" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Microsoft Windows"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000b" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_string: "iOS" } symbol_id: 377 used_operator: OP_EQUAL }' and symbols [377,val_string: "Microsoft Windows"] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-00000000000c" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_int: 2 } symbol_id: 1874 used_operator: OP_IN_MASK }' and symbols [1874,val_int: 18014398509481985] is false Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000004" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_res_id: 301989891 } symbol_id: 232 used_operator: OP_EQUAL }' can not be evaluated for all used symbols Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000005" } versionGuard: 1' with expression 'logicOperator: OR filters { operand { val_res_id: 301989909 } symbol_id: 232 used_operator: OP_EQUAL } filters { operand { val_res_id: 301989910 } symbol_id: 232 used_operator: OP_EQUAL } filters { operand { val_res_id: 301989911 } symbol_id: 232 used_operator: OP_EQUAL }' can not be evaluated for all used symbols Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000006" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_res_id: 508906757892866567 } symbol_id: 466 used_operator: OP_EQUAL }' can not be evaluated for all used symbols Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000008" } versionGuard: 1' with expression 'logicOperator: AND filters { operand { val_res_id: 508906757892866590 } symbol_id: 231 used_operator: OP_NOT_EQUAL }' can not be evaluated for all used symbols Dynamic group template 'uuid { uuid: "00000000-0000-0000-7014-000000000009" } versionGuard: 1' with expression 'logicOperator: OR filters { operand { val_res_id: 301989908 } symbol_id: 232 used_operator: OP_EQUAL }' can not be evaluated for all used symbols CDynamicGroupsModule 2016-Aug-17 13:11:20 Agent is matching 1 dynamic group templates from 11 CDynamicGroupsModule 2016-Aug-17 13:11:20 Agent is matching dynamic group template with uuid 00000000-0000-0000-7014-000000000001 and version 1 CDynamicGroupsModule 2016-Aug-17 13:11:20 Evaluating 10 dynamic groups AutomationModule 2016-Aug-17 13:11:20 SimpleSchedulerTriggerBase: Trigger [uUID=00000000-0000-0000-7006-00000000000e, TYPE=DATAMINER_CREATE_SNAPHOT] registering scheduler event [TimeSpecification: "53 37 8 * * ? *" UTCLocal: true Delay: 0]. SchedulerModule 2016-Aug-17 13:11:20 Received message: RegisterTimeEvent SchedulerModule 2016-Aug-17 13:11:24 Received message: GetRemainingTimeByUserDataRequest AutomationModule 2016-Aug-17 13:11:25 Facade: Trigger has been created [uUID=00000000-0000-0000-7006-00000000000e, TYPE=DATAMINER_CREATE_SNAPHOT, CONFIG=TimeSpecification: "53 37 8 * * ? *" UTCLocal: true Delay: 0]. AutomationModule 2016-Aug-17 13:11:25 Facade: All enabled triggers have been loaded. AutomationModule 2016-Aug-17 13:11:25 Trigger: Tick ALLOWED [uUID=00000000-0000-0000-7006-000000000001, TYPE=REPLICATION]. CDatabaseModule 2016-Aug-17 13:11:25 CReplicationStaticObjectsMapperBase: Resetting mapper state CDatabaseModule 2016-Aug-17 13:11:25 CReplicationStaticObjectsMapperBase: Acquiring database connection CDatabaseModule 2016-Aug-17 13:11:25 CReplicationStaticObjectsMapperBase: Successfully acquired database connection CDatabaseModule 2016-Aug-17 13:11:25 CReplicationStaticObjectsMapperBase: Committing mapper operations AutomationModule 2016-Aug-17 13:11:25 Task: Executing task [uUID=00000000-0000-0000-7005-000000000001, TYPE=Replication, CONFIG=scenarioType: REGULAR linkData { dataLimit: 1024 isDisabled: false connections { host: "DBSVR" port: 2222 } }]. CReplicationModule 2016-Aug-17 13:11:25 CReplicationManager: Processing client replication task message SchedulerModule 2016-Aug-17 13:11:25 Received message: GetRemainingTimeByUserDataRequest CReplicationModule 2016-Aug-17 13:11:25 CReplicationManager: Failed to start replication, replication link '00000000-0000-0000-7007-000000000001' (Automatic replication (REGULAR)) is already in use Generated at 2016-Aug-17 13:11:25 (2016-Aug-17 17:11:25 local time) Link to comment Share on other sites More sharing options...
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