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Policy assigned in Installer not visible in Management


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For multiple clients we use our own hosted ESET management portal.

Each client has it's own installer with a particular policy. When ESET is installed the policy rules are showing on the client software and every looks to be working as intended.

 

But when you click on Policies in the main menu it's says: assigned: 0 and applied: 0

This also applies to Computer details -> Assigned Policies. This only shows the default update policy.

 

Only after I manually assign groups or computers to policies the correct data is displayed in the portal. This feels very strange to me. Can anyone elaborate?

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21 minutes ago, St1OB said:

Each client has it's own installer with a particular policy.

Installers don't have a policy assigned, it's initial configuration that you select:

image.png

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