Ikki 0 Posted November 14, 2023 Share Posted November 14, 2023 Hello, i'm new here and i started using Eset Protect system. I hope you could help me to solve 2 problems which i'm facing right now. 1. When i'm creating new policy and set it for client, it automaticly lock editing this menu in client Eset program. Example I want to add new rule for firewall, to open/close some port. I'm sending policy to client, and it automatlicly lock possibility to edit this option for user. In Protect panel there are 3 options on left side of each option (empty circle, full circle and lightning bolt) default when i change something middle one is selected which is desribed as locking options for user after applying policy. Empty one should set change but not blocking this option, however instead of it it totaly remove setted paramteres from policy, and when i open it again it is empty. 2. When i choose user i can review thier setting of firewall etc. however i can't edit it, is there a way to unlock editing options and it will be applied for client? Thank you very much for your support. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 14, 2023 Administrators Share Posted November 14, 2023 You can't edit settings set by a policy unless activating override mode via a policy. As for firewall rules, you can choose how the rules set by the policy will be merged with local rules on the clients: The higher a rule is in the list, the higher priority it has. Link to comment Share on other sites More sharing options...
Ikki 0 Posted November 14, 2023 Author Share Posted November 14, 2023 1. About the rules i'm doing it exactly as you show and it is working (selecting Append). But it automaticly lock option of edit on client side. When i apply changes, option change on client side to view mode for end station user, he can't edit it no more. Is there a way to not locking it? 2. As i understand i can edit it only by using policy. I can reveiew but net edit in protect clients menu. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 14, 2023 Administrators Share Posted November 14, 2023 If you use append or prepend method, you can set up your own rules when you switch the view to "Show local rules" in the firewall rule editor: Link to comment Share on other sites More sharing options...
Ikki 0 Posted November 15, 2023 Author Share Posted November 15, 2023 Could you let me know where can i find this menu? I was checking policy and end user setting but i didn't find it. Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,074 Posted November 15, 2023 Administrators Solution Share Posted November 15, 2023 It's on the client at the bottom of the firewall rule editor: Link to comment Share on other sites More sharing options...
Ikki 0 Posted November 15, 2023 Author Share Posted November 15, 2023 Thank you very much for your help. It helped me to solve these problems. Link to comment Share on other sites More sharing options...
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