MiroslavR 0 Posted November 10, 2023 Share Posted November 10, 2023 Hello, my license in home.eset.com says it is Waiting for verification. Public license ID: 3A9-E7R-W8K Can you please solve the problem with verification. I didn't recieve anything to my email and still waiting for the seller. Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted November 10, 2023 Administrators Share Posted November 10, 2023 Where did you purchase the license? It's registered to UvXXdu SeXXXXXXtne (esXXXXXXXsal@hotmail.com) from Sri Lanka. You are probably from the Czech Republic. Link to comment Share on other sites More sharing options...
MiroslavR 0 Posted November 10, 2023 Author Share Posted November 10, 2023 Yes, that's correct. I'm from Czech republic. I purchase the license from online shop HRK Games. Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,085 Posted November 10, 2023 Administrators Solution Share Posted November 10, 2023 They are not an authorized seller and apparently their price is unrealistically low (5e vs 39e from an authorized seller). We recommend purchasing a license from an authorized reseller or distributor, otherwise you risk that you fall a victim to scam. Link to comment Share on other sites More sharing options...
MiroslavR 0 Posted November 10, 2023 Author Share Posted November 10, 2023 Ohh ok i didn't know that, but probably the prize says a lot in this case. 😬 So what will be the next step? The license will be blocked? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted November 10, 2023 Administrators Share Posted November 10, 2023 The license is not blocked but belongs to another user from Sri Lanka. It seems the only thing you can do is contact the seller and request a refund. Link to comment Share on other sites More sharing options...
MiroslavR 0 Posted November 10, 2023 Author Share Posted November 10, 2023 OK, I asume the verification won't happen untill tomorow. Thank anyway for the help and your time to answer my problem. You can close the topic Link to comment Share on other sites More sharing options...
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