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Weird notification about failed modules update


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Today I noticed this notification

image.png.dd21f34905314e5db990b5674982adb0.png

I then went to update, same information was displayed there, below those two standard green "panes" (I didn't screenshot it), I then manually clicked on "check for updates" and it downloaded something, updated and that notification was gone. I then checked eset log and found out that from time to time this happens, but usually when I'm not working (my PC i running 24/7).

image.thumb.png.150b0f18e31e2d65b4dd930a6a957b44.png

Other that that, ESET works fine. But it's not just my PC, I checked few PCs in my company and each one had these errors in log. We use Endpoint Security, currently version 10.1.2050.00. This doesn't happen on our two servers with Server Security 10.0.12012.0. We don't use any proxy etc, updates are directly downloaded from Eset servers.

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Does the machine connect to the Internet through Apache HTTP proxy? If so, do you have the latest version installed?

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Posted (edited)

No, I wrote "We don't use any proxy etc"

If you want to know what that message is in english, then it translates to something like this: "File was not changed in specified time frame/window"

Edited by kapela86
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Posted (edited)

I'm sorry, nevermind that, I was mistaken. We use proxy in ESET Protect VA. I update that VA about once a month.

image.png.1caea25ac768685e74d25fab60d263b8.png

Edited by kapela86
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What version of Apache do you have? Run "apachectl -v" to find out. If it's older than v2.4.11, then it's a known bug in Apache and you should update it to the latest version.

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Nothing is returned by running that command. I used yum to check:

[root@esetprotect ~]# yum list installed | grep apache
apache-commons-collections.noarch     3.2.1-22.el7_2                   @updates
apache-commons-daemon.x86_64          1.0.13-7.el7                     @base
apache-commons-dbcp.noarch            1.4-17.el7                       @base
apache-commons-logging.noarch         1.1.2-7.el7                      @base
apache-commons-pool.noarch            1.6-9.el7                        @base

 

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Please raise a support ticket. The only cause for this error is a bug in an older version of Apache when updating through a proxy.

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I just found out that on CentOS you have to use this

[root@esetprotect ~]# httpd -v
Server version: Apache/2.4.6 (CentOS)
Server built:   May 30 2023 14:01:11
 

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