DM R 0 Posted August 17, 2023 Share Posted August 17, 2023 We have moved our client from on-prem to Protect Cloud. Devices are communicating properly to Protect Cloud but after the trial license expired. It stopped and notice that the faulty devices are using back the old peer cert. Easy way to push the correct cert or agent again to the devices? Tried GPO but it doesn't kick in anymore as the ESET was already deployed that way. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 17, 2023 Administrators Share Posted August 17, 2023 I assume that after the license expiration the computers fell into a dynamic group with not activated clients that has an obsolete agent policy assigned and it changed the certificates and ESET PROTECT connection parameters. The management agent does not require activation and is not affected in any way when a license expires. Link to comment Share on other sites More sharing options...
DM R 0 Posted August 17, 2023 Author Share Posted August 17, 2023 Probably, and the only way to fix this is manual deployment? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 17, 2023 Administrators Share Posted August 17, 2023 Yes, the agent will need to be re-deployed. However, you should first fix the agent policy that was applied and changed the ESET PROTECT connection settings, otherwise the issue will recur the next time a machine falls into the dynamic group with that policy assigned. Link to comment Share on other sites More sharing options...
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