Guest Tony Goacher Posted August 5, 2023 Share Posted August 5, 2023 I have a 5 device licence. During Windows issues I was forced to uninstall Eset but now I cannot re-install. I get error code : msi 1714 I have run the esetunistaller in safe mode several times but this does not solve the problem. My licence count is overused but I'm unable to remove a device. It's stuck on "We're processing your request to remove devices." as the device itself has ceased to be. Link to comment
Administrators Marcos 5,085 Posted August 6, 2023 Administrators Share Posted August 6, 2023 Please sign up first and post logs collected with ESET Log Collector for a start. Also provide your public license ID in the form of XXX-XXX-XXX. Link to comment
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