hari.senen 3 Posted May 9 Share Posted May 9 (edited) we have a problem on efde. one of our laptop use efde. when the efde start to encrypt the user feel the laptop became slow and try to restart (according to the console, this user encrypt the disk in less than 10% before restart). the problem came up. after pre boot authentication efde the laptop start to diagnose the windows and didn't succeed so back to pre boot authentication. after successfull in pre boot authentication the windows show automatic repair couldn't repair your pc and always show this when tried to restart we tried to using recovery data (efderecovery.dat generated from console) but it says no disk encrypted. tried to fix mbr from usb bootable efderecovery.dat still get the same error.. using windows 10 iso as suggested but got access denied when using the bootrec /fixboot fortunately the data already backup in external device. and decided to reinstall as the user really need to get back the laptop. my question is,how is this happen ? is it possible because efde ? what should we do when this situation happen again in another laptop ? Edited May 9 by hari.senen Quote Link to comment Share on other sites More sharing options...
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