Problems with secured browser

[mingming 0]

从今年年初（2023）开始，我发现安装了eset internet security版本的电脑，出现edge浏览器，chrome浏览器无法运行的情况，找了很多原因，edge重装了很多次，亦然无法解决，只有通过直接访问网址的快捷方式才能打开浏览器，打开浏览器后，更奇怪的现象出现了，就是随便输入什么字符，会乱跳其他字符出来，比如按12345，结果z键被触发了，或者~键被触发了。

后来我在另外一台电脑上安装了eset 后，过了一段时间也出现同样的情况，我才反应过来这和eset有关，于是我卸载了eset，这个故障就消失了！

希望能引起官方注意，修正这个bug。我是eset忠实用户，已经使用了超过8年。希望eset能越做越好，目前由于这个原因，我无法使用eset，感觉很遗憾，还是找到官方论坛，反映这个情况，希望能得到解决。非常感谢。

 

Machine translation:

Since the beginning of this year (2023), I have found that the edge browser and chrome browser cannot run on computers with eset internet security installed. I have found many reasons, and I have reinstalled edge many times. The browser can only be opened by directly accessing the shortcut of the URL. After opening the browser, a more strange phenomenon appears, that is, any character is randomly entered, and other characters will be jumped out. For example, press 12345, and the z key is triggered, or~ key is triggered.

Later, after I installed eset on another computer, the same situation occurred after a while, and I realized that it was related to eset, so I uninstalled eset, and the fault disappeared!

Hope to attract official attention and fix this bug. I am a loyal user of eset and have used it for more than 8 years. I hope eset can do better and better. Currently, due to this reason, I can’t use eset. I feel very sorry. I still find the official forum to reflect this situation and hope it can be resolved.

Edited March 20 by Marcos
Machine translation added

[Marcos 4,704]

Since this is an English forum, we kindly ask you to post in English.

As for issues with launching the secured browser, please raise a support tickets.

The issues with scrambled keys might be resolved by disabling keyboard protection in the Banking and payment protection setup: