parker 0 Posted March 2, 2023 Share Posted March 2, 2023 Hi Eset team please help to me this issue. I have created a control rule to block following categories on ESET for Mac, it has been applied to my Mac but not working. Regards, Parker Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted March 2, 2023 Administrators Share Posted March 2, 2023 Did you try adding port 443 to the list of ports scanned by Web and email protection? Link to comment Share on other sites More sharing options...
parker 0 Posted March 2, 2023 Author Share Posted March 2, 2023 3 minutes ago, Marcos said: Did you try adding port 443 to the list of ports scanned by Web and email protection? Yes I already add port 443 (still not working), but I saw you replied in the previous topic should not add this port. Link to comment Share on other sites More sharing options...
parker 0 Posted March 2, 2023 Author Share Posted March 2, 2023 Even I have blocked by URL it doesn't work also. Mac Monterey, Eset Endpoint Security for Mac verion 6.11 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted March 2, 2023 Administrators Share Posted March 2, 2023 Please provide logs collected with Log Collector as per the instructions at https://support.eset.com/en/kb3404. Link to comment Share on other sites More sharing options...
parker 0 Posted March 2, 2023 Author Share Posted March 2, 2023 (edited) Hi Maros I have collected the log file but it exceeds 100MB (161MB) so I can not upload here, where can I send it to you? Thanks, Edited March 2, 2023 by parker Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted March 2, 2023 Administrators Share Posted March 2, 2023 You can upload the file to a file sharing service, such as Dropbox, OneDrive, etc. and drop me a private message with a download link. Link to comment Share on other sites More sharing options...
parker 0 Posted March 2, 2023 Author Share Posted March 2, 2023 1 hour ago, Marcos said: You can upload the file to a file sharing service, such as Dropbox, OneDrive, etc. and drop me a private message with a download link. I have sent a Dropbox link to you Marcos. Please help to check. Thank so much. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,156 Posted March 2, 2023 Administrators Share Posted March 2, 2023 When blocking a url via Web access protection blacklist, make sure to use a leading and trailing asterisk in the domain name, ie. When using a Web control URL-based rule, do not use the asterisks. Link to comment Share on other sites More sharing options...
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