ESET Insiders Trooper 39 Posted February 17 ESET Insiders Share Posted February 17 This week, there was an update released for EFDE. I pushed the update out to a handful of end users after testing. I had the update set to postpone the reboot for one hour. The end users received this notification. But after doing absolutely nothing with it, the endpoint rebooted within one minute vs. one hour. Tested this again myself and I was able to replicate the problem. Bug? Quote Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 20 Posted February 20 ESET Staff Share Posted February 20 Hi @Trooper, Looking at this screenshot, it looks as though it is ESET Endpoint Security that requires the reboot, not ESET Full Disk Encryption (EFDE). Any chance you are also pushing an update to ESET Endpoint Security too that is causing this? Thank you, Kieran Quote Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 39 Posted February 20 Author ESET Insiders Share Posted February 20 Hi Kieran, Nope. This was indeed for EFDE update. Either way, the endpoint should reboot within one hour not one minute lol. Quote Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 20 Posted February 21 ESET Staff Share Posted February 21 Hi @Trooper, Thank you, please may you submit a support case via https://www.eset.com/us/about/contact/ so we can assist further on this as this will require additional logs and information. Kieran Quote Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 39 Posted February 21 Author ESET Insiders Share Posted February 21 Sounds good. I will open up a support ticket. Thanks! Kstainton 1 Quote Link to comment Share on other sites More sharing options...
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