Nikita Pankovskiy 0 Posted February 5, 2023 Share Posted February 5, 2023 My site is letteros.com. What shall I do to remove site from Eset black list? 1) I send report (sample) from ESET Endpoint Antivirus 2) week after, I send email with this problem to samples@eset.com There passed more than two weeks since email. Site is secure, and working for years. Please unlock it Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted February 5, 2023 Administrators Share Posted February 5, 2023 The website is not blacklisted by ESET. I've disabled protocol filtering but still getting this error, ie. it's unrelated to ESET: The page isn’t redirecting properly An error occurred during a connection to letteros.com. This problem can sometimes be caused by disabling or refusing to accept cookies. Link to comment Share on other sites More sharing options...
Nikita Pankovskiy 0 Posted February 5, 2023 Author Share Posted February 5, 2023 Antivirus locked site because it in Internal IP blacklist Link to comment Share on other sites More sharing options...
Nikita Pankovskiy 0 Posted February 5, 2023 Author Share Posted February 5, 2023 this is from other user with eset mobile security Link to comment Share on other sites More sharing options...
itman 1,728 Posted February 6, 2023 Share Posted February 6, 2023 I can connect to the web site w/o issue using Firefox. As such, Eset is not blocking it: Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted February 6, 2023 Administrators Share Posted February 6, 2023 Now the error doesn't occur and I can access the site too. It's the IP address which was blocked. However, for me the hostname resolves to different IP addresses and the blocked one doesn't seem to host any legit site. Does running "ipconfig /flushdns" make a difference? Link to comment Share on other sites More sharing options...
Solution Nikita Pankovskiy 0 Posted February 7, 2023 Author Solution Share Posted February 7, 2023 We changed IP, it solves problem Link to comment Share on other sites More sharing options...
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