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Service: Eset Firewall Helper (ekrnEpfw)

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Hello everyone I've a question about the windows service; Eset Firewall Helper (ekrnEpfw) .

Recently I have installed a monitoring tool to monitor the running services on a Windows server.

Now I see on all my servers that the Eset Firewall Helper service is not running. But after if I log in on a server (via Remote desktop protocol (RDP) the service is getting started. 

Is this a normal behavior of the Eset firewall Helper?

The product I'm running on the server is: Eset Server security for Microsoft Windows server Version: 9.0.12013.0

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