slarkins 3 Posted February 22 Share Posted February 22 Just upgraded ESMC from 7.x to Eset Protect V9 ...trying to create all in one installer for Endpoint AV...the download is super slow...and it errors out with a message Failed: Object not Present in Object Storage...any idea whats going on? Link to comment Share on other sites More sharing options...
slarkins 3 Posted February 22 Author Share Posted February 22 exact error... Failed to load data: Object not present in object storage Link to comment Share on other sites More sharing options...
Administrators Marcos 4,355 Posted February 22 Administrators Share Posted February 22 Please open a support ticket for further troubleshooting of the issue. Does setting the repository to http://repositorynocdn.eset.com/v1 as per https://support.eset.com/en/kb7811 make difference? Link to comment Share on other sites More sharing options...
slarkins 3 Posted February 22 Author Share Posted February 22 I finally got endpoint AV 9.x to download after 4 tries...Server Security..that took 3 tries...as i stated in another post...i think its a bandwidth issue on your side...as the times it error out....it was only going 1% at a time....when it did work....went from 0-45% really fast...then finished with a minute or so.. I will keep the above referenced changing repository server the next time i have issue Link to comment Share on other sites More sharing options...
Administrators Marcos 4,355 Posted February 22 Administrators Share Posted February 22 Maybe you were incorrectly routed to a distant CDN instead of the closest one. Should the problem persist, the best course of action is to open a support ticket. Link to comment Share on other sites More sharing options...
slarkins 3 Posted February 22 Author Share Posted February 22 When i create an upgrade task...to upgrade Agent or EndpointAV on PC's...does the upgrade task have to download from eset servers or does it download from the Eset Protect server itself? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,355 Posted February 22 Administrators Share Posted February 22 If you create an ESET PROTECT component upgrade task, agent will download the installer from ESET's repository unless configured to update from a custom repository. Link to comment Share on other sites More sharing options...
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