Mohsen Ghaffari 0 Posted February 9, 2022 Share Posted February 9, 2022 Dear ESET Team, I would appreciate the best practice for the following scenario: Is there any way to delete non-connecting computers earlier than 1DAY. Under the tasks you could only set it to 1 day which is not suitable for Citrix non-persistent desktops, since the machines get deployed dynamically 24/7 as the number of logged on users increases and ultimately the machines get decomssioned and destroyed. However these dead clones remain in ESET Protect and use a license seat, untill they get deleted by the "delete non-connecting computers " task. This could potentially lead to license-overusage among other issues. Version of ERA : 9.0.1141.0 OS of ERA Server : Windows Server 2019 OS of Client (VDI Desktops) : Windows Server 2019 Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 9, 2022 Administrators Share Posted February 9, 2022 Did you follow the instructions for VDI environments https://help.eset.com/protect_admin/90/en-US/?support_vdi.html ? Link to comment Share on other sites More sharing options...
Mohsen Ghaffari 0 Posted February 10, 2022 Author Share Posted February 10, 2022 Thank you for the reply. Yes we have followed the steps in the article. Do the dead clones consume license seats before they are deleted with the not-connecting computers task? Link to comment Share on other sites More sharing options...
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