lllusion 0 Posted October 26, 2021 Share Posted October 26, 2021 What's the status of ESET CyberSecurity Pro supporting macOS Monterey (12.0)? I don't find any mention of the new macOS on ESET website or in the KB. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted October 26, 2021 Administrators Share Posted October 26, 2021 Yes, it's supported as of v 6.11.2: m4v3r1ck 1 Link to comment Share on other sites More sharing options...
TomasDZP 0 Posted November 9, 2021 Share Posted November 9, 2021 Hi I`m trying to install ESET Agent on Mac, Mac has macOS Monterey. I successfully installed agent but a mac won`t appear in ERA (ESET PROTECT (Server), Version 8.1 (8.1.2209.0), ESET PROTECT (Web Console), Version 8.1 (8.1.221.0) ). I checked firewall and I was able to do "telnet" on port 2222. Any idea? Thanks Tomas Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 118 Posted November 9, 2021 ESET Insiders Share Posted November 9, 2021 2 hours ago, TomasDZP said: Hi I`m trying to install ESET Agent on Mac, Mac has macOS Monterey. I successfully installed agent but a mac won`t appear in ERA (ESET PROTECT (Server), Version 8.1 (8.1.2209.0), ESET PROTECT (Web Console), Version 8.1 (8.1.221.0) ). I checked firewall and I was able to do "telnet" on port 2222. Any idea? Thanks Tomas Hi Thomas, What specs you have for your Mac (model#) & macOS (build)? Cheers Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted November 10, 2021 Administrators Share Posted November 10, 2021 I would start with checking the logs in /Library/Application Support/com.eset.remoteadministrator.agent/Logs. Does status.html contain any errors? Can you upload it here? (attachments are available only for the ESET staff) Link to comment Share on other sites More sharing options...
Esteaban101 0 Posted November 10, 2021 Share Posted November 10, 2021 I have the same issue, I just talked to ESET support and they told me they have not develop a compatible version for MAC with M1 processor (ARM-based system on a chip). During this the ESET agent sent me a URL saying to tried downloading and installing an agent that was for a x86 architecture. Off course didn’t worked my MAC wouldn’t even open the file. When I told him about this, he later replied saying that ESET has not developed a compatible version for that type of processors. Is there a date for the release of a compatible version? Link to comment Share on other sites More sharing options...
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