"Bad request invalid verb" - Safari on Big Sur

[Mike 8]

I have a Mac User running the latest Eset Endpoint Security (v6.10.910.0) on Big Sur 11.5.2. When they try to access websites with Safari, they get a error: "bad request invalid verb". They don't get this error on Chrome. But they also don't get it on Safari if they pause Eset protection.

Presumably we need to tweak the Eset configuration slightly to resolve this?

The user is remote to me, so I don't have direct access to the machine, but I can pull logs via "ESET Protect", or do a remote screen-sharing connection with them.

 

[Marcos 5,074]

Please connect remotely to the machine and collect logs as per https://support.eset.com/en/kb3404. Then raise a support ticket with your local ESET distributor and supply them with the logs.

 

[Mike 8]

Thanks. Will do.