Changed policy settings do not affect client settings

[StotheR 0]

Hello everyone,

recently I changed some policy settings of our default ESET Endpoint for Windows policy, that is assigned to all ESET clients on our hosted PROTECT server. To be specific I altered notification settings in terms of smtp server and smtp user and so on.

Apparently the settings haven't been deployed. Yesterday I noticed coincidentally that a client sent a Mail with old smtp settings. After that I checked few other clients, all of them have old smtp settings. 

Do I have to deploy actively a policy after changes or am I missing something obvious?

All checked clients are online and responded recently to ESET PROTECT and there is no other policy that overwrote my settings.

[Marcos 5,451]

I can only guess that there are more policies that set different values. You can try enforcing correct settings to make sure they are not overridden by another policy.

[StotheR 0]

Indeed there was a policy that overwrote smtp settings. Fixed it. 

Thank you