New network connection detected - unable to select 'Home, Work or Public', hence window keeps popping up

[LauraD 0]

Since the update, new network connection detected window keeps popping up, however, unable to select Home/Work/Public for my Wi-Fi connection as the drop down menu doesn't work. This means this window keeps popping up.

 

Any solution or any update aiming to resolve this issue?

[Marcos 5,277]

Do you have the latest version of ECSP 6.10.600.0 installed?

Are you able to change other ECSP settings?

Please collect logs as per https://support.eset.com/en/kb3404 and open a ticket with your local ESET distributor.

[LauraD 0]

HI Marcos,

Thank you for your quick reply.

I have used the LogCollector, however, the file is too big, hence why I'm unable to attach it and submit a ticket.

Can you please advise an alternative way?

Thanks,

Laura

[Marcos 5,277]

You can upload it to a file sharing service, such as OneDrive, Dropbox, etc. and provide customer care with a download link.

[nycborn 0]

I have the same issue - since update the "New network connection detected" window pops up but I am unable to select a profile for this network, so I can not select OK and when I select Cancel it just comes back. So far from what I can see the network traffic is not being blocked. 

[Marcos 5,277]

12 minutes ago, nycborn said:

I have the same issue

Please follow the instructions in the aforementioned KB.